Aftersales Implementation Consultant – Global Automotive Software. Job in Birmingham Education [...]

PIE Recruitment; Birmingham; Remote; GBP 28,000 - 32,000; Full time

Job summary

A global automotive software company is seeking an Aftersales Training Manager to lead the training and support of dealership teams on their new DMS platform. This role comes with a competitive salary up to £32,000 and a bonus, along with a flexible benefits package, all supported by extensive training and product knowledge. You will work closely with major automotive brands, playing a pivotal role in the digital transformation of the industry.

Benefits

Company car

Flexible benefits package

Qualifications

• Experience in automotive retail sales or aftersales dealer background.
• Understanding of dealer management systems (DMS).
• Experience in training or coaching is advantageous.

Responsibilities

• Train and develop Aftersales or Accounts teams on new DMS platform.
• Support aftersales dealer team during implementations.
• Provide coaching and guidance throughout the project.

Skills

Organisation

Planning

Problem-solving

Job description

Aftersales Training Manager - Global Automotive Software & Technology Leader

• £28,000 - £32,000 basic salary
• £10,000 bonus
• Company car
• Flexible benefits package

*Remote working across the UK, accessible to Birmingham office*

About The Business:

This technology powerhouse is at the front and centre of the Automotive market. For years, their solutions have underpinned the way motor dealers and manufacturers conduct business. From sales & marketing, through to workshops, finance and aftersales, their software plays a significant part in every process.

The automotive world is changing.

The digital transformation in the market is gathering real pace and the way consumers buy cars is changing. Fact.

Automotive retailers are investing considerably to enable their business to keep pace. This innovative, solution led business is perfectly placed to support them on their journey.

About The Opportunity:

You will be in an enviable position and part of this exciting new UK drive for the business, but benefit from the knowledge gained from this user intuitive products success that's spanned over 25 years, together with the financial stability of its global investors.

With a broad and comprehensive induction programme you will be given some of the very best product training together with industry leading training/coaching methodology.

• You will work with some of the largest and most recognised brands in the automotive retail sector.
• Be instrumental from implementation to Go Live' and be an integral part of the DMS run out project.
• You will coach, train and develop the Aftersales or Accounts teams within the retail dealerships on the new DMS platform ready for Go Live'.
• Support the aftersales dealer team and be the product guru' throughout the project.

About You:

You will come from either an automotive retail sales or aftersales dealer background with experience of working with retail dealership DMS platforms or work for a DMS provider and have a comprehensive understanding of the dealer/OEM environment.

You will work in an incredibly autonomous and responsible role which will involve working away from home in various parts of the UK.

• Previous DMS understanding is essential.
• Previous training/coaching experience an advantage.
• Excellent organisation and planning skills, with outstanding attention to detail.
• A proven background in improvement and problem-solving activities/projects.