Aftersales Field Consultant

Theo; Liverpool; Remote; GBP 50,000 - 55,000; Full time

Job summary

A leading company is seeking an Aftersales Field Consultant to drive customer retention and enhance aftersales operations across dealer networks. This role involves program implementation, client engagement, and performance analysis, offering a competitive salary and benefits.

Benefits

25 days annual leave

Up to 6% pension contribution

Private medical insurance

Remote working

Qualifications

• Previous experience in automotive aftersales required.
• Strong relationship management and presentation skills.

Responsibilities

• Implement and lead the Catalyst for Aftersales program.
• Conduct field visits and virtual consultations with dealers.
• Provide training to dealer staff.

Skills

Communication

Negotiation

Analytical Mindset

Education

Automotive Aftersales Experience

Tools

CRM

Job description

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Base pay range

Aftersales Field Consultant - Liverpool (Remote/Field Based)


Salary: £50,000 - £55,000 plus Bonus

Working
Hours: Full Time - Field Based with Remote Work

Are you an experienced automotive professional looking to make a real impact in the aftersales space?

An exciting opportunity has arisen for an Aftersales Field Consultant to join a rapidly growing business delivering cutting-edge SaaS solutions to top UK dealer groups and global OEMs. This role is ideal for someone who thrives on driving change, delivering results, and supporting dealer networks through performance optimisation and innovative consultancy.

Aftersales Field Consultant Responsibilities:

• Program Implementation - Deploy and lead the Catalyst for Aftersales (CFA) program across multiple dealer networks, driving customer retention and boosting parts and labour sales.
• Client Engagement - Conduct regular field visits and virtual consultations with dealers and OEM stakeholders, offering expert advice to enhance aftersales operations.
• Performance Analysis - Carry out in-depth assessments to identify improvement areas and guide clients toward strategic, data-driven changes.
• Training Delivery - Provide engaging on-site and virtual training, equipping dealer staff with the tools and knowledge to extract full value from our solutions.
• Growth Support - Collaborate with the Business Development team to identify new opportunities and expand service adoption across the dealer network.
  
  

Ideal Candidate Requirements:

• Industry Expertise - Previous experience in automotive aftersales (OEM, dealer, DMS, or SaaS supplier environment).
• Strong Communicator - Excellent relationship management, presentation, and negotiation skills.
• Consultative Approach - A hands-on and analytical mindset with a deep understanding of CRM and aftersales processes.
• Self-Starter - Proactive, resilient, and capable of managing responsibilities independently across varied regional locations.
  
  

What’s in it for You?

• A competitive salary
• Performance-based bonuses
• 25 days annual leave
• Benefits including up to 6% pension contribution
• Private medical insurance
• Remote working
• The opportunity to grow with a fast-scaling business and help shape the future of automotive SaaS
  
  

Apply Today!

If you’re passionate about transforming the automotive aftersales space and ready to take your career to the next level, we’d love to hear from you.

Please note: If you do not hear back from us within 14 days of submitting your application, please assume your application has not been successful on this occasion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Motor Vehicle Manufacturing

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