Aftersales Advisor - Bath KIA

Essex Ford; Bath; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive group in Bath is seeking an Aftersales Advisor to enhance customer service in their KIA dealership. Applicants will not need prior experience, and the position offers a basic salary of up to £30,000 with an OTE of £35,000. The role is full-time, and numerous benefits are included, such as 30 days holiday and discounts on services. Applications are welcome from individuals starting their automotive careers.

Benefits

30 days holiday

Discounts on MOTs, services, and parts

Life assurance benefit

Discounted gym membership

Retailer discount portal

£1,000 refer a friend scheme

Full training and support

Qualifications

• No prior automotive aftersales/service advisor experience required.
• Applications from those starting their automotive career are welcomed.
• Key attributes include excellent organisational skills and attention to detail.

Responsibilities

• Update customers on their vehicles and potential work needed.
• Ensure all recorded information is accurate.
• Book vehicles into the workshop.
• Achieve set performance targets by upselling products.
• Adhere to all GDPR guidelines.

Skills

Organisational skills

Customer service background

Attention to detail

Computer software experience

Full UK driving licence

Job description

Overview

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our KIA dealership in Bath. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicle servicing, answering any questions or queries they may have.

Responsibilities

• Updating customers on their vehicle and any potential work that needs to be done
• Ensuring all recorded information is accurate and stored correctly
• Booking vehicles into the workshop
• Achieving set performance targets by upselling products
• Ensuring adherence to all GDPR guidelines

What the role offers

This position is offered on a full-time permanent basis, with a 46.33 hour working week (Monday – Friday and 1 in 3 Saturdays). The basic salary is up to £30,000 with an OTE of £35,000, reporting to the Aftersales Manager.

Do I need experience?

Skills

• No prior automotive aftersales/service advisor experience required; applications from those starting their automotive career are welcomed.

The key attributes and skills we look for in candidates are:

• Excellent organisational and administrative skills
• A full UK driving licence
• Great attention to detail
• A background in customer service would be highly advantageous
• Experience using computer software systems

Why Allen Motor Group?

Benefits

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOTs, services and parts
• Life assurance benefit, at no cost to yourself
• Discounted gym membership
• Retailer discount portal with discounts from some of the UK’s biggest retailers
• £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity please apply now.

Aftersales Advisor - Bath KIA, Bath, Somerset, United Kingdom, BA2 3EW

Salary: £30,000 - £35,000 OTE

Contract: Permanent - Full-time

Posted 38 days ago

Closing date: 03/10/2025

Job reference: DS1365318BatAABK