Aftersales Administrator

Stratstone BMW Tunbridge Wells; Royal Tunbridge Wells; On-site; GBP 20,000; Part time

Job summary

Stratstone BMW Tunbridge Wells is seeking a part-time Aftersales Administrator to support service and parts operations, ensuring exceptional customer experiences. If you are motivated and organized, this is an excellent opportunity to join an established automotive retailer with a focus on personal growth and career opportunities.

Benefits

33 days holiday including bank holidays

Extra day off on your birthday

Paid day to volunteer

Cycle to work scheme

Exclusive company discounts

Qualifications

• Experience in a fast-paced automotive Aftersales department desired.
• Passion for exceptional customer experience is essential.
• Organisational skills and ability to carry out administrative tasks are necessary.

Responsibilities

• Support the service and parts operations with daily tasks.
• Ensure smooth running of the departments.
• Deliver a premium customer experience as a brand ambassador.

Skills

Customer Focus

Communication

Organisation

Problem-Solving

Tech Savvy

Job description

Stratstone

BMW Tunbridge Wells

Part-time, 30 hours per week

Basic salary of £19,047.60, pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Are you a motivated, customer-focused individual looking to work for an established, dynamic motor retailer, and act as a brand ambassador, supporting a fast-paced business by delivering a premium customer experience?

If you excel at working as part of an engaged team that provides exceptional customer experiences, then we are looking for you!

An exciting, new opportunity has arisen for an Aftersales Administrator to join our team. The successful candidate will support both the service and parts operations with daily tasks to ensure smooth running of the departments.

Do you have what it takes to be a Stratstone colleague? We’re looking for someone who:

• Ideally has experience working in a fast-paced automotive Aftersales department
• Is passionate about delivering an exceptional customer experience
• Is an excellent communicator who enjoys working as part of a team
• Is extremely organised and happy to complete a range of administrative tasks.
• Is tech-savvy with a keen eye for detail
• Can demonstrate key problem-solving skills and work on own initiative

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Job Types: Part-time, Permanent

Pay: £19,047.60 per year

Expected hours: 30 per week

Work Location: In person

Reference ID: 21950