Afternoon Retail Team Leader – Customer Focus

Asda; Ipswich; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Discounted services

Flexible pay (Stream)

Company pension

Wellbeing services

Inclusion networks

Parental leave

Recognition programme

Discounts on services

Job summary

Asda in Stoke Park Ipswich is seeking a Team Leader to oversee daily department operations and drive excellent customer service. You will lead by example, support colleagues, manage stock, and help new starters thrive on the shop floor.

The role requires a hands-on leader able to work afternoons, with a 36-hour week and a permanent contract. You’ll partner with your manager to maintain high standards and staff motivation.

Qualifications

• Experience working in a retail or customer-facing environment.
• Willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead day-to-day running of the department and set high service standards.
• Support colleagues, keep operations running smoothly and ensure customers receive great service.
• Assist with stock, onboard new starters and step in to solve problems on the shop floor.
• Collaborate with the manager to maintain quality and motivate the team.

Skills

Customer-focused

Supportive

Organised

Positive attitude

Team player

Reliable

Job description

Asda in Stoke Park Ipswich is seeking a Team Leader to oversee daily department operations and drive excellent customer service. You will lead by example, support colleagues, manage stock, and help new starters thrive on the shop floor.

The role requires a hands-on leader able to work afternoons, with a 36-hour week and a permanent contract. You’ll partner with your manager to maintain high standards and staff motivation.