Afternoon Host/Reception

Lookers; Carlisle; On-site; GBP 25,000; Full time

Job summary

A leading automotive retailer is seeking a Receptionist for their Volkswagen site in Carlisle. This role is essential for providing first-class customer experiences to both employees and visitors, emphasizing strong communication, organization, and a friendly demeanor. The ideal candidate will have a passion for customer service and the ability to maintain professionalism in all interactions.

Benefits

Enhanced holidays that increase with service

Eligibility to join car schemes

Critical illness cover after 2 years

Life Assurance

Smart Health - free 24/7 support

Enhanced maternity, paternity, and adoption leave

Qualifications

• Excellent communication skills required.
• Confident and assertive when dealing with people.
• Strong organizational skills and keen eye for detail essential.

Responsibilities

• First point of contact for Lookers employees and visitors.
• Respond to queries via email, phone, and in person.
• Contribute to a positive working environment.

Skills

Communication skills

Organizational skills

Confidence

Empathy

Detail-oriented

Job description

OTE

Overview

Location: Carlisle Volkswagen

Working hours: Mon-Fri 1pm-4pm

Salary:£11.75ph

We have a fantastic opportunity for a friendly, welcoming, and bubbly individual to join our team as a Receptionist servicing our VW site at Carlisle. You will be our first point of contact for Lookers employees as well as external visitors, and will be crucial in providing a first-class Lookers experience.

Our Receptionists are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each interaction, whether over the phone, via email, or in person.

• Being the first point of contact for our Lookers employees and external visitors when visiting the site.
• Responding to queries in person, via email, and over the phone.
• Contributing to a happy, positive working and team environment.
• Maintaining the highest levels of professionalism.

We are looking for an individual who possesses excellent communication skills and can demonstrate a successful blend of confidence and assertiveness when dealing with people. It is important to show warmth and empathy, along with an approachable and professional manner. Strong organisational skills and a keen eye for detail are also essential.

Experience in a similar role would be advantageous.

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a wide range of cars across over 150 franchised dealerships throughout the UK & Ireland. We value our employees’ hard work, flexibility, and commitment, offering an industry-leading benefits package including:

• Enhanced holidays that increase with service
• Eligibility to join our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free 24/7 support
• Enhanced maternity, paternity, and adoption leave

For some roles, a company car and additional earning potential through commission or bonus may be available.

We believe in nurturing our people with manufacturer brand and management training to support career development. We celebrate success through our annual Lookers Excellence Awards. We are an equal opportunities employer committed to a discrimination-free, inclusive workplace where everyone can reach their full potential.

If your application is successful, we will conduct employment checks, which may include verification of recent employment, address, credit history, criminal record, and driving license.

If your skills and experience match our requirements, please apply today. Our Talent Acquisition Team will be in touch.