Aftermarket Sales Account Executive

Manpower UK Ltd; Lutterworth; On-site; GBP 30,000 - 50,000; Full time

Job description

Aftermarket Sales Account Executive

Location: Lutterworth, Leicestershire (Carl Zeiss IQS Ltd)

Department: Industrial Quality Solutions - Aftermarket

Reports to: Aftermarket Sales Lead

Are you a target‑driven sales professional with a knack for building lasting customer relationships and a passion for cutting‑edge metrology solutions? Join our expanding Aftermarket Sales team within the Metrology & Inspection division and help us deliver world‑class software, support agreements, training, accessories and retrofit solutions to our loyal customer base.

What You'll Do

1. Territory Management: Own the end‑to‑end renewal process for software agreements, support contracts, training and accessories. Proactively engage customers to ensure high satisfaction, retention and contract coverage.
2. New Business Generation: Self‑source and qualify leads via cold calling, networking and referrals. Develop and execute strategies to drive new opportunities across your territory.
3. Customer Relationship Management: Build deep, consultative relationships to understand customers' needs. Leverage the full ZEISS portfolio to deliver tailored aftermarket offerings.
4. Team Collaboration: Partner with colleagues across Sales, Technical Support and Applications to close deals and drive growth.
5. Negotiation & Closing: Negotiate pricing, terms and contracts to secure mutually beneficial agreements. Overcome objections and consistently achieve closing targets.
6. Performance Tracking & Reporting: Meet or exceed monthly/quarterly sales goals. Maintain accurate CRM records and use data to refine your approach.
7. Product Mastery: Stay current on software releases, support offerings and accessory upgrades. Educate customers on new features and long‑term value.

Your Success Metrics

1. Sales Performance: Achieve growth targets for renewals and new business.
2. Contract Coverage: Maintain a high percentage of customers under active contract.
3. Customer Retention & Satisfaction: Deliver excellent service and support.
4. Reporting: Provide timely, accurate insights on sales pipeline and results.
5. Team Contribution: Collaborate effectively to meet collective goals.

About You

1. Proven Sales Track Record: Experience in Sales, Account Management or Business Development ideally within Aftersales.
2. Results-Oriented: Demonstrable success hitting or exceeding sales targets.
3. Relationship Builder: Strong interpersonal skills with an ability to influence at all levels.
4. Self-Starter: Able to work independently, organise your territory and drive results.
5. Process‑Driven: Excellent organisational skills and attention to detail.
6. Communicator & Negotiator: Clear, persuasive verbal and written communication; confident in closing deals.

Desirable

1. Previous experience in an Aftersales environment
2. Familiarity with metrology or inspection software and services

What We Offer

1. Competitive salary and benefits package
2. Structured onboarding and ongoing professional development
3. Opportunity for international travel to meet customers and attend training
4. A collaborative, high‑performance team culture

Ready to take your sales career to the next level?
Apply now by sending your CV. We look forward to hearing from you.