Aftermarket Product Manager

Acron Aviation; Crawley; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Holiday

Profit sharing

Medical insurance

Pension

Life insurance

Income protection

Health benefits

Employee assistance

Staff restaurant

Car park with EV charging

Job summary

Acron Aviation, a global leader in pilot training, simulation, avionics, and data intelligence, seeks an Aftermarket Product Manager to grow its global portfolio of aviation training products and services.

You will own the product roadmap, develop business cases, and define go-to-market strategies, collaborating with Sales, Engineering, and Marketing to deliver value to customers and drive growth.

Qualifications

• Proven product management experience in a technical B2B environment.
• Experience managing products through their lifecycle from concept to retirement.
• Strong commercial acumen to evaluate opportunities and build business cases.
• Excellent stakeholder management with cross-functional collaboration.
• Customer-focused mindset translating insights into successful products.
• Data-driven decision making and strong analytical skills.
• Clear communication and presentation skills with senior stakeholders.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Experience in aviation, simulation, aerospace, defence or a regulated industry.

Responsibilities

• Lead strategy, development and lifecycle management of Aftermarket products and services.
• Engage with customers to understand challenges and requirements.
• Identify market trends and growth opportunities across the installed simulator base.
• Develop product roadmaps and value propositions aligned to objectives.
• Collaborate with Engineering and cross-functional teams to bring new offerings to market.
• Support product launches, customer demonstrations, bids and strategic sales opportunities.
• Drive continuous improvement and long-term profitability across the portfolio.

Skills

Product management

B2B

Stakeholder management

Strategic thinking

Commercial acumen

Customer engagement

Lifecycle management

Job description

Aftermarket Product Manager – Aviation Training Solutions

Location: Crawley, West Sussex (UK)

Acron Aviation, a global leader in providing cutting-edge pilot training, simulation, avionics and flight data intelligence solutions to the aviation industry. With over 90 years’ experience we can trace our heritage all the way back to the pioneering inventor Edwin Link and the first ever flight simulator. We proudly display one of the original simulators in our London Training Center.

As a company we are striving towards Creating Safer Skies. From our computer-based solutions to our state-of-the-art Full Flight Simulators (FFS), improving the training experience and creating safer skies is at the heart of everything we do. Our Fixed Training Devices (FTD) and FFS feature aircraft-specific flight decks, offering the form, fit, feel, and function of the actual aircraft. Our airline pilot training systems cover the complete training spectrum; whether its systems knowledge, procedure training, or jet transition, we have the solutions for an airline.

Shape the Future of Aviation Training

We're looking for an experienced and commercially minded Aftermarket Product Manager to drive the growth and development of our global portfolio of aviation training products and services.

In this highly visible role, you'll sit at the heart of our Aftermarket business, turning customer insights, market trends and emerging technologies into innovative products and services that deliver real value for customers and drive business growth.

Working closely with Sales, Engineering, Programme Management, Customer Support, Finance and Marketing teams, you'll own the product roadmap, develop compelling business cases, define go-to-market strategies and guide products throughout their lifecycle.

This is an exciting opportunity for a product professional who enjoys combining customer engagement, strategic thinking and commercial decision-making within a sophisticated technical environment.

What we offer:

• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
• Profit Sharing Scheme (Annual Incentive Plan)
• Private medical insurance with optional family cover
• Pension scheme of up to 7% employer contribution
• Life Assurance 4x salary (flexible increase)
• Group income protection
• Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
• Employee assistance program providing mental health and wellbeing support
• Staff restaurant
• Staff car park (incl. EV charging stations)

What You'll Be Doing

• Leading the strategy, development and lifecycle management of our Aftermarket products and services portfolio.
• Engaging with customers to understand challenges, opportunities and future requirements.
• Identifying market trends, competitive developments and growth opportunities across the installed simulator base.
• Developing product roadmaps, investment proposals and value propositions that support business objectives.
• Working with Engineering and cross-functional teams to bring new products and services to market.
• Supporting product launches, customer demonstrations, bids and strategic sales opportunities.
• Driving continuous improvement, customer adoption and long-term profitability across the portfolio.

About You

You will bring:

• Proven product management experience within a technical B2B environment.
• Experience managing products or services throughout their lifecycle, from concept and launch through to enhancement and retirement.
• Strong commercial acumen with the ability to evaluate opportunities, develop business cases and support investment decisions.
• Excellent stakeholder management skills, with the ability to influence and collaborate across multidisciplinary teams.
• A customer-focused approach, with the ability to translate market and customer insights into successful products and services.
• Strong analytical and problem-solving skills, supported by data-driven decision making.
• Excellent communication and presentation skills, with confidence engaging customers and senior stakeholders.
• The ability to manage multiple priorities in a fast-paced, evolving environment.
• Experience within aviation, simulation, aerospace, defence or another highly regulated industry.
• Knowledge of Full Flight Simulators (FFS), training devices, upgrades, lifecycle support or aftermarket services.
• Experience developing recurring revenue, service-based or subscription offerings.
• Understanding of installed-base portfolio management and customer lifecycle strategies.
• Experience working with international customers and complex, high-value commercial opportunities.
• A proactive, curious and solutions-focused mindset with a passion for innovation and continuous improvement.

International travel to customer sites, industry events and partner facilities will be required.

Please note: All candidates who wish to be considered for this vacancy must have the right to work in the UK.