After Sales Technical Support- Microsoft 365

Jump IT Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An IT recruitment agency is seeking an IT support professional to join their team near Tonbridge. This permanent position requires supporting after sales and technical delivery, with a focus on customer interaction and problem-solving. Candidates should have a solid understanding of Microsoft technologies, strong communication skills, and the ability to work flexibly. The role requires on-site presence five days a week, particularly initially.

Qualifications

• Solid understanding of hardware, software, and operating systems.
• Strong written and verbal communication skills.
• Comfort in customer interactions.

Responsibilities

• Support after sales and technical delivery.
• Liaise with customers regarding new technology.
• Provide after-sales support and assist with customer activities.

Skills

Technical understanding of Office 365

Interpersonal skills

Ability to assist in various capacities

Full UK driving licence

Job description

Overview

After Sales, Office 365, Microsoft, Software, Hardware, Windows, Laptops, Networks, PC's, CRM, AD.

Permanent position only.

Based near Tonbridge with the need to be in the office 5 days a week for an initial period.

Responsibilities

• Join and contribute to the IT / Office support team, supporting after sales and technical delivery.
• Liaise with customers to ensure delivery of new technology, respond to invoice queries, and coordinate with suppliers as required.
• Provide after-sales support and care, and assist with non-technical customer-facing activities as needed.

Qualifications and Skills

• Solid technical understanding of Office 365, hardware, software and operating systems.
• Strong interpersonal skills (written and verbal) and comfort in communicating with customers.
• Ability to work as an all-arounder, not solely in a technical capacity.
• Full UK driving licence and ability to travel as required.

Location & Availability

Based near Tonbridge; required to be in the office 5 days a week during an initial period.

How to Apply

If you feel you have the skills to deliver for this role, please contact Karen at Jump IT in the first instance. Quick CV turnaround. To start asap.