After Sales Service Specialist

ZipRecruiter; London; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

ZipRecruiter seeks a Sales Support Executive for a fast-growing F1 & Moto GP Travel company in London. The role is customer-facing, focusing on post-booking administration while offering a competitive salary of circa £25k PA, hybrid working options, and an energetic team atmosphere. Ideal candidates will have strong communication skills, customer service experience, and an interest in motorsport, contributing to a dynamic work environment.

Benefits

Performance-related bonus

On-site gym

Pension

23 days holiday plus Bank Holidays

Annual trip to F1 or MotoGP event

Fun, friendly and supportive work environment

Qualifications

• Experience within the Travel Industry (desirable).
• Admin / Customer Service experience (essential).
• Confident and outgoing sales-focused attitude.

Responsibilities

• Handling all post-sale booking documents and changes.
• Pre-departure communication with guests.
• Supporting the Sales team with day-to-day duties.

Skills

Customer Service

Administration

Interest in F1 / Motorsport

Confident Persona

Tools

Word

Excel

Outlook

Job description

Job Description

Do you have experience working within Customer Service / Admin based roles? Do you have a keen interest in either Travel / F1 / Motorsport?

We have an exciting opportunity for a Sales Support Executive to join a fast-growing F1 & Moto GP Travel company, offering support to the Sales Team with all post-booking administration.

We love working with this company – a great bunch of people, who have a real passion for what they do… and of course, F1!

The Role

This is a customer-facing role requiring someone with strong written and spoken English, along with an outgoing ‘sales-focused’ attitude. You will be working closely with our Sales team to support their day-to-day duties. You will also be the single point of contact for all guest’s pre-departure.

You will be responsible for:

• of all post-sale booking documents (Confirmations, ATOL Certificates).
• Post-sales booking changes (flight amendments, guest requests).
• Booking flights.
• Pre-departure communication
• Holiday cover (10% of the role): receiving and responding to guest enquiries, sending of relevant quotes/information.

Required Skills:

• Experience within the Travel Industry (desirable)
• Admin / Customer Service experience (essential)
• An interest in F1 / Motorsport
• Experience of basic applications: Word, Excel, Outlook
• Confident persona

The package:

• Circa £25k PA - plus performance-related bonus
• Hybrid working - 3 days on-site (Fulham)
• On-site gym
• Pension
• 23 days holiday, plus Bank Holidays
• At least one trip to an Formula 1 or MotoGP event each year
• A fun, friendly and supportive work environment

Interested?

Please click APPLY or contact [e-mail]