After Sales Administrator

Spicerhaart Group Ltd.; Redcar; On-site; GBP 17,000 - 22,000; Full time

Job summary

A leading company in the property industry is looking for an After Sales Administrator in Redcar. The role involves managing the processes of home buying, client relationships, and ensures communication with key stakeholders. The ideal candidate will demonstrate a strong administrative background, alongside a passion for customer service and property-related tasks.

Benefits

Move Manager Scheme - Quarterly bonuses

Dedicated training and coaching for development

Qualifications

• Demonstrable track record of success in an administrative role.
• Knowledge of Estate Agency/Residential Lettings.
• Enthusiasm to learn and develop within the property industry.

Responsibilities

• Register client details and manage the home buying process.
• Chase key stakeholders including mortgage advisers, solicitors, etc.
• Gather required documents to complete sales.

Skills

Customer service

Communication

Multitasking

Job description

Overview

What to expect as an After Sales Administrator

• Register client details
• Chase key stakeholders throughout the home buying process:

• Mortgage advisers or lenders
• Solicitors
• Your buyer
• The vendor (client selling the house)
• Surveyors
• Any other key parts to the process

• Gather required documents to complete the sale:

• Identification
• Mortgage agreement
• Required insurance policies

• Manage the home buying process to ensure successful completion

What you need to bring to the table

Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process.

A reputation for delivering outstanding customer service.

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry.

Passionate about haart, our values, and processes.

A hunger to earn. A drive to work hard and reap the rewards from your dedication.

As an After Sales Administrator, we would expect you to; be able to build client relationships, manage multiple cases simultaneously, and effectively communicate with and update key stakeholders within the home buying process to ensure a smooth completion.

What’s on offer to you

Basic annual salary ranges between £17,500 and £22,000 (depending on experience).

• Move Manager Scheme - Quarterly bonuses for successfully converting a percentage of the pipeline: 80% - £250; 90% - £500; 100% - £750.

Dedicated training and coaching to support your ongoing development.

An opportunity to build your career, gaining more experience and knowledge to progress to the next level.

Are you good at?

Engaging with people from all walks of life, establishing their needs and wants. Communicating effectively via email, phone, and face-to-face.

Multitasking and managing numerous responsibilities efficiently.

Being a team player.

Wanting to do an excellent job for yourself, the team, and most importantly, your customers.

Believing in yourself and your abilities, and not being afraid to show it.

The finer details

We are currently conducting interviews via video software. To proceed, you will need:

• Legal entitlement to work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, such as:

• Passport or Birth Certificate

We will also need:

• Proof of Address
• National Insurance number

Equal Opportunities:At Spicerhaart, diversity makes our company unique. We support and encourage differences, aiming to make you the best you can be. We are proud to be an equal opportunity employer and welcome all talented individuals to apply. We are committed to equal employment regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

If you have a disability or special needs requiring accommodation, please inform our Talent Team, and we will assist accordingly.

To All Recruitment Agencies:Spicerhaart does not accept speculative CVs. Please do not forward CVs to our Talent Team or employees. We are not responsible for fees related to unsolicited CVs from external agencies.

Privacy Policy:We handle your information in accordance with our Privacy Policy available on our website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/