Overview
Spider is recruiting an Affiliate Manager on behalf of a digital marketing agency who work with excellent brands and pride themselves on their culture, values and development opportunities. This is a remote role with occasional travel to Hull.
Responsibilities
- Support with creation and delivery of the agreed affiliate workplan and manage affiliate activity in line with client objectives.
- Use multiple affiliate network platforms independently to ensure accurate delivery and reporting of client performance, troubleshoot issues, identify solutions, and own publisher relationships.
- Analyse performance issues and opportunities, working with the strategy and product teams to implement recommended solutions.
- Assist with budget management, including commission and spend levels across multiple clients, and help develop relationships with clients alongside a Senior Account Manager.
- Ensure all work is completed on time and to a high standard.
- Report daily, weekly, and monthly to monitor KPIs and explain the reasons behind performance.
- Lead regular client calls to discuss performance, actions, and build strong client relationships.
- Attend client meetings and contribute to discussions, presenting when appropriate.
- Collaborate with the team to deliver services with a right-first-time approach.
What We Are Looking For
- Drive, determination and a self-disciplined approach; able to adapt to different personalities and manage a diverse workload.
- Experience in an agency environment is preferred but not essential.
- Account management / client-facing experience.
- Up-to-date knowledge of the affiliate/partnership marketing space.
- Organised and efficient with the ability to prioritise multiple tasks.
- Experience with affiliate platforms and technologies (e.g., Awin, CJ, TD, Impact, Webgains).
- Effective communication with internal and external stakeholders.
- Excellent attention to detail and ability to gather complete information.
- Interest and knowledge of current affiliate marketing best practices.
- Track record of analysing performance issues and opportunities.
- Strong MS Office skills (Excel and PowerPoint).
- Experience tracking and reporting with analytics packages such as GA or Adobe Analytics.
Benefits and Details
Flexible start and finish times with every other Friday off. Remote work is possible, with some monthly travel to the office in East Yorkshire and client meetings required. Salary up to £31,000 per annum depending on experience, plus benefits including progression opportunities, up to 29 days of holiday per year (plus bank holidays) and more.
Additional keywords: affiliate, manager, account manager, digital marketing, performance marketing, retail, remote, hybrid.
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