Affiliate Account Manager - 4 day week - 12 month Maternity Cover

Profect Marketing; Reading; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading affiliate marketing agency seeks an Affiliate Account Manager for a 12 month maternity cover role in Reading. The successful candidate will manage affiliate programs, ensuring client satisfaction, while working primarily from home. This position offers a pathway for permanent transition based on agency growth.

Benefits

Free flu jab

Private medical insurance

4 day work week

Work from home 3 days per week

Qualifications

• 2 years direct affiliate marketing experience.
• Highly organised and trustworthy.
• Comfortable analysing data and drawing conclusions.

Responsibilities

• Delight customers with accurate, timely service.
• Build strong client relationships as an extension of their team.
• Create and implement strategies for affiliate programs.

Skills

Excellent written communication

Excellent oral communication

Strong attention to detail

Client relationship management

Analytical skills

Tools

Advanced Excel

Job description

Affiliate Account Manager - 4 day week - 12 month Maternity Cover

Affiliate Account Manager - 4 day week - 12 month Maternity Cover

1 week ago Be among the first 25 applicants

Profect Marketing is an affiliate marketing agency specialising in managing programs for SME clients. Our clients are primarily in the fashion, lifestyle and beauty sectors and UK based with some US presence.

We are a true partner to our clients, often acting as an extension of their in-house team. We deliver results too; our clients saw an average of 82% year on year growth in 2024. Last year we were shortlisted for Best Programme Launch at the GPMAs and Best Agency at the Rakuten Golden Link Awards.

The successful candidate will have at least 2 years experience directly managing affiliate programs in network, agency or client side roles. You will be able to work autonomously when managing affiliate programs while maintaining and nurturing exceptionally strong client relationships by proactively anticipating client needs.

You will be the go-to expert for your clients on all things affiliate – setting and executing their affiliate strategy with guidance from your line manager.

You will be joining the agency during an exciting period of growth and have the opportunity to shape processes which will underpin that growth. While this role is offered as a 12 month maternity cover contract given the agency's current growth rate it is likely there will be the opportunity for the successful candidate to transition to a permanent role.

Hours and place of work:

• 1 day per week in the office (5 minute walk from Reading station), 3 days worked remotely.
• In person attendance at some internal and external meetings may also be required.

Salary & Benefits

• Free flu jab
• Private medical insurance
• 4 day week
• Work from home 3 days per week

Main Responsibilities

CLIENT SERVICE:

• Delight customers with accurate, timely and proactive service
• Build strong client relationships and feel like an extension of their team
• Manage projects and ad-hoc requests from multiple clients, proactively prioritising and escalating as needed
• Respond confidently and accurately to client questions
• Be the first port of call for all your clients queries

COMMUNICATION:

• Provide regular client updates on actions, opportunities and ongoing projects
• Ensure clear and effective communication both with clients and internal contacts
• Suggest new, effective communication strategies as appropriate

STRATEGY:

• Create strategies and tactical plans for your affiliate programs
• Manage the implementation of strategies and plans to ensure client goals are achieved
• Work with other agencies, particularly PR, to align strategies

RECRUITMENT AND OPTIMISATION:

• Identify and recruit relevant new affiliates
• Analyse and optimise existing partners to maximise program growth

ANALYSIS AND REPORTING:

• Analyse program performance to identify opportunities or issues and take appropriate follow up action
• Discuss program performance with clients and create Excel based reports to evidence this

PROCESS:

• Suggest new ways of working to increase efficiency and support agency growth

Required Skills and Experience

• 2 years direct affiliate marketing experience (in-house, agency or network)
• Excellent written and oral communication skills
• Highly organised, you stick to your commitments so clients can trust you
• Strong attention to detail
• Comfortable analysing data and drawing conclusions from it
• Enjoy building positive and strong client relationships
• Confident in problem solving
• Happy working independently and in seeking support when needed
• Able to prioritise competing tasks
• Advanced Excel capabilities including: conditional formatting, pivot tables, vlookups

Preferred:

• Experience with Awin, CJ, and Rakuten
• Basic HTML
• GA4 or other analytics experience
• Excellent interpersonal skills to build strong and effective working relationships
• Puts the client at the heart of every decision
• Demonstrates confidentiality and works with integrity
• A positive, resourceful, and engaging approach
• Able to operate professionally, calmly, and objectively even under pressure

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Advertising Services

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