Aerospace QA Lead - Compliance & Continuous Improvement

ALTEN; East Midlands; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension Scheme

Cycle to Work Scheme

Tech Scheme

24 days leave + 8 bank holidays

Employee Assistance Program

Job summary

ALTEN is seeking a Quality Assurance Manager to ensure project compliance with the ALTEN Delivery Framework, focusing on quality KPIs, continuous improvement, audit preparation, and client relationship management.

The role involves driving compliance across projects, training leaders and managers, and reporting on performance. Hybrid work model with 3 days in office and 2 days from home; 2 days/week in Derby are mandatory.

Qualifications

• 4+ years in result-committed projects, operational management, or quality roles.
• Past experience in aerospace, space, defence or nuclear sector is a plus.

Responsibilities

• Anticipate contract renewals or tenders to support project acquisition.
• Draft and align the Quality Assurance Plan (QAP) and ensure compliance.
• Attend internal project kick-off meetings.
• Understand the contractual framework and update the QAP.
• Conduct regular follow-ups to assess ADF compliance and provide evaluations.
• Train and coach CL, PM, PD, and TD on compliance.
• Highlight deviations from standards.
• Document client quality requirements and integrate into project plans.
• Monitor changes to maintain continuous compliance.
• Address client complaints using RCA and implement corrective actions.
• Serve as primary liaison for quality issues between clients and ALTEN teams.
• Participate in client/ALTEN meetings and contribute with presentations.
• Organize quality reviews and provide performance reports.
• Update dashboards and analyse KPIs (RFT, OTD, customer satisfaction).
• Identify trends and propose action plans to enhance performance.
• Lead corrective/preventive action plans and engage stakeholders.
• Support audit preparation and follow up on corrective actions.
• Act as interface between external auditors and project teams.

Skills

Standards & Audits

Office 365

SharePoint

JIRA

Quality management

Tools

SM

Job description

ALTEN is seeking a Quality Assurance Manager to ensure project compliance with the ALTEN Delivery Framework, focusing on quality KPIs, continuous improvement, audit preparation, and client relationship management.

The role involves driving compliance across projects, training leaders and managers, and reporting on performance. Hybrid work model with 3 days in office and 2 days from home; 2 days/week in Derby are mandatory.