AED Operations and Sales Support Lead

Chubb Deutschland GmbH; Coleshill CP; Hybrid; GBP 45,000; Full time

Job summary

Chubb Deutschland GmbH is seeking an AED Operations and Sales Support Lead to enhance sales and ensure operational support across the UK and Ireland. The role involves acting as the main contact for AED inquiries, assisting in sales processes, and contributing to customer relationship management. Ideal candidates possess exceptional communication skills, previous experience in sales support, and a full UK driving license. Attractive benefits include a company vehicle and opportunities for personal development.

Benefits

Company Vehicle

Stable, long-term work

Online GP service

Company Pension Scheme

Life Assurance

Qualifications

• Previous experience in sales support, operations, or customer-facing roles.
• Full current UK driving license.

Responsibilities

• Drive sales and operational support for AED solutions.
• Act as the main point of contact for AED inquiries.
• Assist sales/engineering teams and manage CRM updates.

Skills

Interpersonal skills

Communication skills

Self-motivated

Job description

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn in excess of £45,000 (This includes basic and additional supplements – base is determined on experience)

JOB TITLE: AED Operations and Sales Support Lead

LOCATION: UK & Ireland (Hybrid/Remote with travel as required)

• Company Vehicle – (hybrids – depends on availability)
• Stable, long-term work with a leading national business
• Development opportunities –Take advantage of optional individual development plans designed to support your career advancement and personal growth
• Online GP for you and your family
• Company Pension Scheme (4% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

We are seeking a dynamic and enthusiastic individual to join our team as an AED Operations and Sales Support Lead. This vital role is designed to drive AED (Automated External Defibrillator) sales and ensure seamless operational support across the UK and Ireland.

You will be the bridge between internal teams and external stakeholders, playing a key part in boosting sales, strengthening relationships, and ensuring a smooth sales cycle from lead generation to post-sales support.

• Act as the main point of contact for AED inquiries, ensuring prompt and professional communication.
• Assist the sales / engineering teams with prospecting, lead qualification, and customer follow-ups.
• Liaise across departments including logistics, customer service, and marketing
• Manage CRM updates and ensure sales data is accurate and up to date
• Identify and act on opportunities to grow AED sales in both new and existing markets.
• Attend industry events, exhibitions, and client meetings to promote AED solutions.

What we look for

• People-Person: Exceptional interpersonal and communication skills; able to build rapport with a wide range of stakeholders.
• Self-Starter: Highly motivated, able to work independently and take initiative.
• Previous experience in sales support, operations, or customer-facing roles (ideally in healthcare, medical devices, or public safety industries).
• Familiarity with AEDs or medical equipment or CRM Systems (a plus, but not essential).
• Driving License: Full current UK driving license

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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