Advocacy Support Officer

hays-gcj-v4-pd-online; Neath; On-site; GBP 25,000 - 35,000; Full time

Job summary

An independent statutory body in Wales is seeking an individual for a senior administrative role. This position serves as a first point of contact for public concerns and requires strong communication and organizational skills. Responsibilities include providing administrative support, managing case work, and preparing reports.

Qualifications

• Experience of working in a senior administrative role.
• Ability to communicate effectively with the public both in writing and verbally.
• Ability to work to tight deadlines.

Responsibilities

• Providing administrative support, including arranging meetings, taking minutes, and drafting paperwork.
• Coordinating case work in a timely manner.
• Preparing reports and managing waiting lists.

Skills

Communication

Organisational skills

Microsoft Office proficiency

Job description

Social network you want to login/join with:

Working for an independent statutory body supporting the planning and delivery of health and social care services across Wales.

Your new role

First point of contact to members of the public who wish to raise concerns or make a complaint.

Key responsibilities include:

• Providing administrative support, including arranging meetings, taking minutes, and drafting paperwork.
• Coordinating case work in a timely manner.
• Preparing reports, updating spreadsheets, and managing waiting lists.

What you'll need to succeed

• Experience of working in a senior administrative role.
• Ability to communicate effectively with the public both in writing and verbally.
• Ability to work to tight deadlines and excellent organisational skills.
• Proficient in the use of Microsoft Office packages.