Advisors

Simon Lincoln Recruitment Services; Liverpool; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading recruitment service is hiring 20 Temporary Advisors for the summer season in Liverpool. As part of a dynamic team, your role will emphasize excellent customer service across various platforms, making each interaction memorable. If you're passionate and energetic, step into this exciting opportunity to support customers effectively while thriving in a fast-paced environment.

Qualifications

• At least 1 year’s experience in sales, retail, hospitality, or customer service.

Responsibilities

• Manage enquiries from multiple communication channels.
• Convert enquiries into viewing appointments and bookings.
• Follow up on all enquiries.
• Update databases accurately for analysis.

Skills

Customer service

Communication

Organizational skills

Negotiation skills

Team player

Job description

We're hiring! 20 Temporary Advisors wanted throughout Summer

Join a buzzing, fast-paced team where energy, personality, and team spirit are a must. We’re looking for people who love helping others, can think on their feet, and thrive in a customer-focused environment.

If you’re the type who goes the extra mile to deliver great service with a smile – we want to hear from you!

Start date: 15th and 23rd July until 30th September

Hours: 40 hours – Monday to Friday, will include approx. 1 Saturday and 1 Sunday per month (1-2 days off in the week)

Rota Hours: 08:00 – 16:30, 08:30 – 17:00, 09:00 – 17:30, 09:30 – 18:00, 10:00 – 18:30, 10:30 – 19:00, 11:00 – 19:30, 11:30 – 20:00

Accountabilities/Responsibilities:

• Managing all enquiries from multiple communication channels including phone, live chat, email, web, and social media
• Converting enquiries into viewing appointments and bookings
• Following up on all enquiries
• Identifying opportunities and customer needs
• Updating all databases accurately for effective analysis
• Liaising with property teams regarding local sales activity and ensuring they have the tools needed to drive lead conversion
• Complying with Health and Safety policies
• Working flexibly and effectively with colleagues

Skills:

• Passionate about customer service
• Strong written English skills for customer communication
• Proven experience in a customer support role
• Experience with web, social media, and email sales campaigns
• Ability to work independently and meet tight deadlines
• Team player
• Excellent organizational skills
• Negotiation skills
• Effective communication at all levels
• Goal and target oriented within timescales

Personal Qualities:

• Performance driven
• Self-motivated with minimal guidance
• Ownership of property responsibilities
• High standards of delivery
• Commitment to equal opportunities
• Flexible and adaptable to change
• Positive attitude and value-adding mindset

Experience and Qualifications:

Essential

• At least 1 year’s sales, retail, hospitality, or customer service experience with proven success