Advice Plus Caseworker

Solace Women’s Aid’s; London; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A well-respected women's aid organization is seeking a committed Advice Caseworker to support survivors of gender-based violence. This hybrid role involves working on an advice line and casework, addressing complex issues while liaising with various services. Successful applicants will possess strong communication skills and a passion for helping women in need.

Benefits

Flexible working

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced maternity pay

Daily clinical debriefing

Employee Assistance Programme providing free support

Cycle to Work Scheme

Qualifications

• Experience working with survivors of gender-based violence.
• Understanding of trauma-informed support and confidentiality.

Responsibilities

• Provide short-term support to survivors through the advice line.
• Conduct risk and needs assessments and safety planning.
• Collaborate with partner agencies and maintain communication.

Skills

Communication

Problem Solving

Risk Assessment

Organizational Skills

Job description

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Vacancy Type Fixed Term Contract/ Full Time Application Deadline Friday, November 1, 2024 Interview Date 12th November 2024 Job Summary

Location: Hybrid Working (Head Office in Camden Town - 2 days per week / Working from Home - 3 days per week)

Salary: 2.1 / 2.2

2.1 £27,582.75 – £29,174.06 per annum, pro rata/ 2.2 £29,174.06 - £31,826.25 per annum, pro rata

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5

Contract: Fixed Term until 30th September 2025

Closing date : 1st November 2024 at 5pm

Virtual Interview date : 12th November 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Advice Caseworker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Advice Team provide a specialist proactive service to survivors of Violence against Women and Girls (VAWG) through our advice line, covering 16 boroughs of London. This involves ongoing liaison with partner agencies and internal and external services, and supporting survivors, professionals and third parties with complex issues at all stages of risk. Within the service there are also specialist projects where survivors are supported with in-depth casework

About the Role

The role consists of working on our advice Line providing one-off short-term support to survivors, third parties and professionals and holding a small caseload completing longer term casework.

On the Advice Line you will participate in the rota to cover the phone line and respond to emails and referrals. You will work co-operatively with other services, including housing, immigration, children’s services, community organisations etc. to ensure the service is well promoted and women’s support needs are met.

As a caseworker you will carry out risk and needs assessments, safety planning, and individual support planning with survivors as well as advocating on their behalf with external agencies and providing in-depth case work

About You

You will have a passion for working with survivors of gender-based violence and have a thorough understanding its impact on women and their children. You will be experienced in organising and prioritising a complex workload, working to tight deadlines and being self-directed. You will have the skills to identify and assess risk, problem-solve and communicate clearly, concisely and diplomatically with a range of people/organisations both verbally and in writing.

You will have a solid understanding of confidentiality and experience in providing trauma informed support whilst maintaining healthy boundaries. This is a great role if you’re interested in gaining experience and skills with supporting survivors in both the long and short term.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team at [emailprotected] .

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

Flexible working

Focus on learning and development (internal career progression and training)

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced maternity pay

Access to Inclusion Networks

Daily clinical debriefing

Employee Assistance Programme providing free 24/7 support and advice

Employee Benefits Platform offering staff discounts, benefits and savings

Eye Care Vouchers

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

Values, Behaviours & Competencies

Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us at [emailprotected]

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Profile Job Profile document