Advice Administrator

Cambridge SU; Cambridge; On-site; GBP 6,000 - 9,000; Part time

Benefits offered by this job

Annual leave

Pension contributions

Much more

Job summary

Cambridge SU is seeking an Advice Administrator to support the Student Advice Service. This part-time role (10 hours per week) will be the first point of contact for students seeking independent advice related to their studies at the University of Cambridge.

You will manage bookings, maintain case records, and provide general admin support while handling sensitive information with care. The position allows remote/at-home working within commuting distance to Cambridge, with occasional on-site

Qualifications

• Understanding of confidentiality and data protection.

Responsibilities

• Manage student bookings and update case records.
• Provide general administrative support as workloads vary.
• Handle confidential information with discretion and uphold data protection.

Skills

Confidentiality

Job description

Hours

10.00

Interview

Tue 15 Sep 2026

Details

The position of Advice Administrator is a new role being introduced to support the busy Student Advice Service at Cambridge SU, and will be the first point of contact for students seeking independent advice related to their studies at the University of Cambridge. The post holder will work with the Student Advice Team to ensure student bookings are managed in an efficient manner, and case records are created and updated. General administrative support, as required, will be part of the role and workloads will vary at different points in the academic year. Understanding of confidentiality and data protection is integral to this role.

This is a fantastic opportunity for someone who is organised, self motivated and committed to handling sensitive information with care and confidentiality.

This is a permanent, part-time position (10 hours per week). The role can be worked from home, although you'll need to be within reasonable travelling distance of our Cambridge office for occasional on‑site working. Our office is located in the heart of Cambridge in the University Centre, overlooking the River Cam.

We offer a generous benefits package including annual leave, pension contributions and much more!

• annual leave
• pension contributions
• much more

Applications close at 9am on Tuesday 1st September.

Cambridge SU is committed to creating an organisation in which all members and employees are respected, discrimination is not tolerated and diversity is encouraged.

All members and employees will be treated fairly and with respect.

Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability.

We welcome candidates from diverse backgrounds.

We particularly welcome applications from those from Black, Asian and ethnic minority backgrounds, as they are under‑represented within Cambridge SU at this level.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

We will do our utmost to provide formats more accessible to prospective applicants, please email us.