Advertising Performance Manager (Japanese), WW Large Customer Sales

Amazon; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as an Advertising Performance Manager, where you’ll leverage your analytical skills to enhance advertising strategies for global clients. In this dynamic role, you will manage a portfolio of high-value accounts, driving discussions and optimizing performance through data analysis and customer feedback. Collaborate with various teams to improve advertising products while working in a fast-paced environment. If you’re passionate about online advertising and committed to customer success, this is the perfect opportunity to make a significant impact in a rapidly growing team.

Qualifications

• Over 2 years of experience in sales/marketing with global clients.
• Advanced proficiency in Microsoft Office and data interpretation.

Responsibilities

• Manage a portfolio of advertiser accounts and drive optimization.
• Analyze account performance and recommend solutions.
• Collaborate with Sales, Marketing, and Product teams.

Skills

Analytical Skills

Communication Skills

Data Analysis

Sales/Marketing Experience

Customer Success Orientation

Education

Bachelor's degree in Business

Master's degree in Digital Advertising

Tools

Microsoft Office

Google AdWords/Bing Ads

Job description

Advertising Performance Manager (Japanese), WW Large Customer Sales

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts and first-party insights based on shopping, streaming, and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

The future of our business is compelling, and we are focused on building a robust, innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.

In support of the Amazon Advertising business, the Ad Success Team (AST) is building a group of energetic and highly motivated Campaign Specialists. As a Campaign Specialist, you will work with a portfolio of advertiser accounts and be responsible for helping them meet their advertising goals via opportunity identification and account optimization. Additionally, you will have the opportunity to test internal tools, gather and share insights with internal product and engineering teams.

To succeed in this role, you should use your analytical skills to help advertisers grow their existing business and develop new opportunities. You will be responsible for meeting business goals and will be measured on key metrics aligned with sales and account management team objectives. You need to be technically savvy with an interest in online advertising, good at data analysis, well-organized, able to multitask, and possess excellent communication skills. Self-motivation to engage with advertisers via calls to explain optimization strategies and resolutions is essential. The ideal candidate is committed to customer success and has a proven track record of exceeding goals.

Core Responsibilities:

1. Managing a portfolio of Standard and High-Value advertiser accounts.
2. Working in rotational shifts and proactively making outbound calls to generate leads.
3. Leading kickoff calls with advertisers and driving discussions using a preset agenda.
4. Analyzing account performance to identify, recommend, and implement optimization solutions.
5. Identifying opportunities to improve Amazon Advertising products based on customer feedback and data analysis.
6. Collaborating with external teams such as Sales, Marketing, and Product teams to resolve issues affecting advertiser performance.

Basic Qualifications:

• Bachelor's degree in a business discipline.
• Over 2 years of experience in sales/marketing.
• Experience managing global clients and achieving performance goals.
• Excellent English and Japanese communication skills, verbal and written.
• Advanced proficiency in Microsoft Office applications.
• Ability to work in a fast-paced, challenging environment.
• Flexibility to work in rotational shifts.

Preferred Qualifications:

• Master's degree in Digital Advertising or related fields.
• Experience in e-commerce or retail industries.
• Passion for online advertising with a proven results track record.
• Skills in data interpretation and business recommendations.
• High attention to detail and ability to manage multiple priorities.
• Experience in data analysis through professional or educational experience.
• Google AdWords/Bing Ads certification is a plus.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If your region isn't listed, contact your Recruiting Partner.