Advanced Products & Solutions Europe OEM CAM (Customer Account Manager)

Raytheon Technologies; Harlow; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading aerospace company seeks an experienced Customer Account Manager to develop and maintain relationships within the European defence sector. This role focuses on building partnerships with OEMs, understanding customer needs, and driving international bookings. Candidates must possess a strong business acumen with extensive experience in defence sales and a background in relevant technical fields. A values-driven work environment with competitive benefits is offered.

Benefits

25 days holiday, increasing to 27, plus public holidays

Contributory Pension Scheme (up to 10.5%)

Qualifications

• At least 7 years in Business Development or Defence Sales.
• Pre-existing relationships with major European OEMs.
• Ability to understand RF sensors, EO/IR sensors, and Electronic Warfare.

Responsibilities

• Develop and maintain relationships with OEMs and partners.
• Identify and develop new leads for APS capabilities.
• Analyze market and competitive intelligence.

Skills

Relationship Management

Market Analysis

Ethical Conduct

Education

Bachelor's degree in Business, International Relations, STEM, or related field

Job description

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Advanced Products & Solutions Europe OEM CAM (Customer Account Manager), Harlow

Client: Raytheon Technologies

Location: Harlow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f060e8918ae1

Job Views: 3

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Unspecified

Raytheon is seeking an experienced business development professional to join the APS R&C team, acting as the main conduit to European defence primes such as Leonardo, Airbus, Hensholdt, General Dynamics, SAAB, Rheinmettal, Terma, and others. The role involves building customer relationships, understanding customer strategies, shaping and developing pipelines, and collaborating on proposals to close deals. Interactions with European defence officials may be required. The individual will be jointly responsible for developing and maintaining the APS pipeline.

What You Will Do

• Develop and maintain relationships with OEMs, partners, and suppliers to support APS pursuits and captures.
• Serve as the primary contact for customer engagement with OEMs.
• Identify and develop new leads for APS capabilities to grow international bookings.
• Support export licensing efforts in coordination with opportunity teams and Global Trade representatives.
• Collaborate with Raytheon R&C, product lines, and Global Accounts Team to develop strategies for OEMs and increase APS content on OEM platforms.
• Analyze market and competitive intelligence, understanding competitor positioning in European markets.
• Represent the voice of the customer for business development and satisfaction issues.
• Handle customer requests professionally and promptly.
• Maintain clear communication with all Raytheon stakeholders, providing regular updates.
• Travel up to 50% within Europe.

What You Will Learn

• An advanced portfolio of defence capabilities.
• How to work within a leading aerospace company.

Qualifications You Must Have

• Bachelor’s degree in Business, International Relations, STEM, or related field.
• At least 7 years in Business Development or Defence Sales, including contract shaping and capturing.
• Pre-existing relationships with major European OEMs.
• Ability to understand products like RF sensors, EO/IR sensors, and Electronic Warfare within larger architectures.
• Knowledge of European procurement processes.
• Effective relationship management skills.
• Ability to work independently and as part of a team.
• Unquestionable ethical conduct.

Qualifications We Prefer

• Experience supporting formal business proposals.
• Military and NATO experience.
• Familiarity with US FCPA and ITAR requirements.
• Fluency in additional languages.

What We Offer

• Values-driven environment: Trust, Respect, Accountability, Collaboration, Innovation.
• Not eligible for relocation assistance.
• 25 days holiday, increasing to 27, plus public holidays.
• Contributory Pension Scheme (up to 10.5%).