Advanced Clinical Support Worker (ACSW)

Transformationunitgm; Sheffield; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established healthcare provider is seeking an Advanced Clinical Support Worker to join their dedicated team. This role involves delivering compassionate, person-centered care while working closely with multidisciplinary teams. The successful candidate will support patients in managing their healthcare needs, ensuring dignity and respect at all times. With a strong commitment to professional development and a supportive work environment, this position offers a unique opportunity to make a significant impact on patient care within the community. Join a forward-thinking organization that values its staff and promotes a healthy work-life balance.

Benefits

Career Development Opportunities

Flexible Working

Health and Wellbeing Packages

Pension Schemes

Salary Sacrifice Schemes

Discount Opportunities with Retailers

Qualifications

• Experience in providing direct care to patients.
• Commitment to lifelong learning with evidence of personal development.

Responsibilities

• Deliver clinical and non-clinical care as per care plans.
• Assist multi-disciplinary teams in patient-centered care.
• Administer medication and monitor patient responses.

Skills

Patient Care

Communication Skills

Clinical Observations

Medication Administration

Education

NVQ or BTEC Level 3 in Health-related Subject

Job description

Main area Community Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Unsocial hours including weekends and Bank Holidays) Job ref 190-0265-CSW

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £24,625 - £25,674 Per annum pro rata for part time staff Salary period Yearly Closing 11/05/2025 23:59 Interview date 21/05/2025

Advanced Clinical Support Worker (ACSW)

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

The post holder will work as part of the multi-disciplinary team delivering person-centered care that respects dignity, is non-judgmental and value-based encompassing the six Cs: (Care, Compassion, Competence, Communication, Courage, and Commitment), with care focused on supporting patients to self-manage their healthcare needs wherever possible.

Working alone or in ‘twos’ where required, deliver clinical and non-clinical care in line with the designated care plan prescribed by a registered practitioner.

Follow the care plan in the patient’s home, escalating any concerns to senior clinicians where a patient’s situation changes or condition deteriorates.

Undertake clinical observations as required using manual and/or electronic methods and escalate any observations to the clinician that fall outside the stipulated guidance. Take the appropriate action as instructed by the registered clinician. This may include referral to other agencies such as the District Nursing or Safeguarding.

Assess and identify any issues or concerns regarding any aspect of the patient or the patient’s care and report these findings accurately both verbally and in writing using the relevant IT systems, to the multi-disciplinary team.

Main duties of the job

The postholder will assist the multi-disciplinary team of nurses and other allied health professionals, medical staff and GPs, to provide patient-centered within the Community Integrated Care Service and the Stroke Pathway, by following designated treatment plans and providing and managing ongoing treatments on a daily basis and liaising with other members of the team and / or healthcare professional where required.

The post holder will implement packages of care for patients as required to enable them to remain in their home environment and work to specific care plans and standard operating procedures (SOPs) with access to support from the clinical team.

Administer medication to patients, including controlled drugs, following the care plan and Medicines Management Administration Report (MAR) chart, or prompt patients to take their own medication. Identify any issues such as allergic reactions to medication, or deviation from the care plan and report these issues to the appropriate clinician with responsibility for the management of the individual patient’s medicines.

Collect prescriptions from local pharmacies as required and transport to the patient’s home. The post holder is responsible for the medication during transit and when preparing and administering medication to patients.

Prepare medication to enable patients to self-administer either orally or via PEG where patients have the capacity to self-administrate.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Active Recovery is a dynamic service which provides a flexible, accessible, responsive, and time limited interdisciplinary service for patients who are experiencing a health crisis. The service responds to the needs of people in their own environment. Clinical staff work directly at the interface between primary, secondary, intermediate and social care optimising their clinical skills and knowledge to provide seamless transfers of care and enhance the patient experience

The postholder is required to deliver quality care to patients that supports the Trust’s PROUD values.

For those who are currently employed by the Trust as a Band 3 Clinical Support Worker, you should instead apply through the Clinical Support Worker Transfer process via your line manager.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

• NVQ or BTEC Level 3 in a relevant health-related subject or must be able to demonstrate equivalent level of knowledge, training & experience in providing direct care to patients
• Able to demonstrate a commitment to life long learning supported by evidence in the format of personal development plans and achievements

Further Training

• Competence in basic clinical skills relevant to the role
• Food hygiene certificate or other training in food hygiene or must be willing to undertake
• Excellent verbal and non-verbal communication and listening skills – must be able to provide information to patients, relatives & colleagues
• Excellent verbal written and interpersonal skills

Experience

• Able to demonstrate skills and experience of providing high quality personal care to patients either in a hospital, community, care home, or the patient’s home environment
• Relevant experience of working with patients who present with complex and multiple pathologies
• Experience of working in a multi-disciplinary team

Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit ourwebsite and follow us onTwitter andFacebook .

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.