Advanced Clinical Practitioner - Telephone Triage

South Western Ambulance Service NHS Foundation Trust; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a dedicated team as an Advanced Clinical Practitioner with South Western Ambulance Service, focusing on delivering quality remote assessments and improving patient care outcomes. This role involves triaging calls, providing clinical advice, and supporting your professional development within a collaborative environment.

Benefits

NHS competitive salary

27 days holiday per year, rising to 33 after 10 years

Generous Pension Scheme

Career progression opportunities

Free parking across Trust sites

Cycle-to-work and salary sacrifice schemes

Qualifications

• Statutory Professional Registration with HCPC, NMC or GPhC required.
• No less than two years experience providing telephone triage.
• Minimum of 5 years post-registration experience.

Responsibilities

• Conduct telephone consultations with patients and triage 999 calls.
• Provide clinical advice and support to colleagues.
• Engage in clinical audit and education activities.

Skills

Telephone triage

Clinical audit

Clinical advice

Education

Full Masters Degree in Advanced Practice

Independent non-medical prescribing qualification

Job description

Job summary

Team SWASfT are seeking highly motivated ACPs with an appetite for remote assessment and driving quality to join us across our Emergency Operations Centre and Specialist Practice teams. Following the successful roll out of our sessional / bank ACPs we are now looking to increase ACP cover across the full working week.

The role has built in supporting professional activity time, fully supporting you in developing within all four pillars of Advanced Practice where you commit to a contract of no less than 18.75 hours each week.

The key ambition of the role is to support SWASfT in achieving its ambitious Hear and Treat agenda whilst driving quality across the team.

We currently have opportunities for clinicians to work within our EOCs based in Exeter or Bristol or from a remote triage capable ambulance station across Cornwall, Devon, Somerset, Dorset, BNSSG, Wiltshire and Gloucestershire. Please include your preference within your supporting statement.

This is an on-site role and we do not offer remote working options.

*Please note the banding for this role is indicative pending job evaluation*

Main duties of the job

Main duties of the role include:

• Telephone consultations directly with patients, relatives and/or their carers'.
• Reviewing, triaging and reprioritising of 999 calls.
• Closing incidents without deploying an ambulance resource.
• Provision of senior clinical advice to EOC and patient facing colleagues.
• Senior clinical visibility.
• Clinical audit and case review.*
• Education and peer supervision.*

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our newfive-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK

Job description

Job responsibilities

For further information please see job description and person specification attached to this vacancy.

Job description
Job responsibilities

For further information please see job description and person specification attached to this vacancy.

Person Specification

Education and Qualifications

Essential

• Statutory Professional Registration with the HCPC, NMC or GPhC
• Full Masters Degree in Advanced Practice or equivalent (ie NHSE Advanced Practice Digital Badge)
• Independent non-medical prescribing qualification
• Full Driving License

Desirable

• Level 7 Remote Clinical Decision Making Module
• Diploma in Primary and Urgent Care

Previous Experience

Essential

• No less than two years experience delivering telephone triage without the use of clinical decision making software within primary care, Clinical Assessment Service or 111/OOH
• Providing remote clinical advice and support to junior colleagues
• Minimum of 5 years post registration experience with a contemporary clinical practice portfolio
• Evidence of practice in line with the HEE (2017) multi-professional framework

Desirable

• Experience of delivering multi-professional supervision

Person Specification
Education and Qualifications

Essential

• Statutory Professional Registration with the HCPC, NMC or GPhC
• Full Masters Degree in Advanced Practice or equivalent (ie NHSE Advanced Practice Digital Badge)
• Independent non-medical prescribing qualification
• Full Driving License

Desirable

• Level 7 Remote Clinical Decision Making Module
• Diploma in Primary and Urgent Care

Previous Experience

Essential

• No less than two years experience delivering telephone triage without the use of clinical decision making software within primary care, Clinical Assessment Service or 111/OOH
• Providing remote clinical advice and support to junior colleagues
• Minimum of 5 years post registration experience with a contemporary clinical practice portfolio
• Evidence of practice in line with the HEE (2017) multi-professional framework

Desirable

• Experience of delivering multi-professional supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust
Address

Trust Wide

Trustwide

EX2 7HY

Employer's website