Adults social Care Operations Manager

Charles Hunter Associates; City Of London; Hybrid; GBP 52,000 - 60,000; Full time

Job summary

A leading organization in adult social care is seeking a dynamic Operations Manager to oversee multiple services. This role involves strategic leadership, ensuring service excellence and compliance while supporting Registered Managers and driving continuous improvement. The position offers a competitive salary, car allowance, and a people-first working environment.

Benefits

Flexible, home-based working

Full wellbeing and development support

Health benefits

Financial wellbeing tools

Qualifications

• Proven experience managing multiple sites in a health or social care setting.
• Strong understanding of regulatory and governance standards.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead and support Registered Managers to deliver services rated Good or Outstanding.
• Drive service improvement and ensure compliance with regulatory frameworks.
• Manage performance, budgets, staffing, and service development in line with KPIs.

Skills

Leadership

Communication

Problem Solving

Job description

Operations Manager - Adult Social Care (Multi-Site)
Location: Home/London Based
Salary: £52,000 per annum + £3,000 car allowance
Travel: Nationwide travel and occasional overnight stays required

Are you an experienced leader in adult social care with a passion for driving service excellence?

We are seeking a dynamic and strategic Operations Manager to oversee multiple care services across a defined region. This is a key leadership role, working closely with Registered Managers and support teams to ensure high-quality care, regulatory compliance, and strong performance across the board.

What's on offer:

• Competitive salary and car allowance

• Flexible, home-based working

• Full wellbeing and development support, including 24/7 employee assistance, health benefits, and financial wellbeing tools

• A people-first organisation with a strong values-led culture

Key Responsibilities:

• Lead and support Registered Managers to deliver services rated Good or Outstanding

• Drive service improvement and ensure compliance with regulatory frameworks

• Work closely with internal teams and external stakeholders including CQC, Local Authorities, and NHS partners

• Manage performance, budgets, staffing, and service development in line with KPIs

• Champion staff development, retention, and succession planning

What we're looking for:

• Proven experience managing multiple sites in a health or social care setting

• Strong understanding of regulatory and governance standards

• Excellent leadership, communication, and problem-solving skills

• A flexible approach with the ability to travel and stay away from home when needed

This is a fantastic opportunity to join an organisation that puts quality, people, and purpose at the heart of everything it does. If you're ready to take the lead in delivering exceptional care outcomes, we'd love to hear from you.