Adult Social Care Co Production Lead

www.findapprenticeship.service.gov.uk - Jobboard; Rotherham; On-site; GBP 25,000 - 35,000; Part time

Job summary

A local government department in Rotherham seeks a passionate Co Production Lead to enhance service user involvement in Adult Social Care. The successful candidate will engage with community groups, manage involvement events, and advocate for customer voices. You will need strong communication skills and experience in managing volunteers. This is a part-time, permanent position, 30 hours per week.

Qualifications

• Significant experience of managing people and/or volunteers.
• Significant experience of coordinating events and activities.
• A working knowledge of Adult Social Care and how it supports service users.
• Experience of engaging with communities to capture customer voice.

Responsibilities

• Lead the strategic direction for service user involvement.
• Coordinate ASC involvement for RMBC through the implementation of the Involvement framework.
• Facilitate engagement with peer support groups relevant to Adult Social Care.
• Support people with lived experience in decision making.

Skills

Excellent communication skills

Event coordination

Experience with diverse backgrounds

Engagement with communities

Job description

Directorate: Adult Care, Housing & Public Health

Permanent, part time, 30 hours per week.

Adult Care are looking to recruit an individual with a passion for engaging with people to help us capture the voice of our customers.

As Co Production Lead, the post holder will be the strategic lead for service user Involvement across Adult Social Care.

The Co Production Lead will work individually, as part of a team and in partnership with both internal and external staff.

The role will involve engaging with people with lived experience, community groups, RASCAL (Rotherham Adult Social Care Always Listening) and other partners to network and arrange meetings to generate new and on-going involvement activity.

Key Duties/ Areas of Responsibility

Ensure ASC involvement makes a difference, that we adhere to our Involvement framework and support the delivery of our strategic aims in relation to co production and service user involvement
Lead and coordinate on ASC involvement for RMBC through the implementation of the Involvement framework
Facilitate and develop engagement with new and existing peer support groups relevant to Adult Social Care. Attend meetings and events and provide support to these groups to help encourage meaningful involvement.
Support people with lived experience to become involved in decision making and the scrutiny of services through attendance at involvement events
Organising and providing training on issues relating to involvement and co production for both internal staff and external partners as and when required.
Lead on, coordinate and organise involvement and consultation events.
Promote and champion involvement at all times, learning and adopting good practice such as Tpas. Attend conferences, training, meetings and consultation as required including evening and weekend events.
Working closely with the communications and marketing team to develop and improve ASC Involvement communication using diverse methods such as marketing campaigns, online opportunities and newsletters/e bulletins.
Be responsible for facilitating and arranging access to involvement opportunities and developing alternative ways in which to involve residents, particularly for those harder to reach groups.

Shortlisting will be based on the criteria listed below:

Significant experience of managing people and/or volunteers
Significant experience of coordinating events and activities
A working knowledge of Adult Social Care, its peers and partners alongside an understanding of how they work together to support people in receipt of services
Excellent communication skills in all formats, with experience of working with people with differing communication needs
Significant experience of working with people from a diverse range of backgrounds and communities
Experience of engaging with people and communities in order to capture customer voice

To discuss the role in more detail, please contact Laura Thornley, Head of Service Improvement and Governance on 07969 771489.