Adult Social Care Business Support Hub Manager

Merton Council; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority in London is looking for a Business Support Hub Leader to oversee a team of officers. Responsibilities include managing projects, developing administrative systems for adult social care, and fostering relationships with stakeholders. Strong leadership and business management experience in the public sector are essential.

Qualifications

• Significant experience in business management in the public sector or social care setting.
• Strong leadership and people management skills.
• Proficiency in using data to drive service improvement.

Responsibilities

• Lead and manage the Business Support Hub.
• Ensure projects are delivered on time and to a high standard.
• Develop and implement administrative systems for adult social care.
• Build relationships with stakeholders and maintain effective communication.
• Foster a continuous improvement culture.

Skills

Leadership

Project Management

Relationship Building

Data Analysis

Adaptability

Job description

role that matters in a place where you matter. Our 'social care roles/staff' do important jobs, and we're focused on looking after you so you can look after others. Our people stay because we have a great culture, and staff tell us their colleagues are the best thing about working here.

Key Responsibilities

• Lead and manage the Business Support Hub, overseeing a team of Business Support Officers.
• Lead specific projects ensuring they are delivered on time to a high standard.
• Develop and implement efficient administrative systems and processes to support adult social care operations that ensure compliance with relevant legislation, policies, and procedures.
• Build strong relationships with stakeholders, ensure timely and effective communication.
• Foster a culture of continuous improvement and high customer satisfaction.
• Has significant experience in business management within a public sector or social care setting.
• Demonstrates strong leadership and people management skills.
• Is confident in using data and performance information to drive service improvement.
• Understands the complexities of adult social care and the importance of integrated support systems.
• Is proactive, adaptable, and committed to delivering excellent public services.