Adult Carers Support Worker - Maternity Cover

The Care Workers Charity; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une organisation caritative reconnue cherche à recruter un Adult Carers Support Worker pour soutenir les aidants d'adultes. Dans ce rôle, vous fournirez un soutien émotionnel, organiserez des activités bénéfiques et travaillerez en étroite collaboration avec les bénévoles pour répondre aux besoins des aidants. Ce poste offre une opportunité enrichissante de faire une réelle différence dans la vie des personnes qui soutiennent d'autres personnes, tout en bénéficiant d'une culture de travail flexible et inclusive.

Benefits

28 jours de congé annuel plus jours fériés

Pension de retraite

Travail flexible avec option de télétravail

Programmes de formation et de développement personnel

Environnement de travail convivial

Qualifications

• Expérience en travail social ou dans une organisation caritative.
• Capacité à travailler de manière autonome et dans une équipe.
• Compétences en rédaction de rapports pour la surveillance et l'évaluation.

Responsibilities

• Fournir un soutien émotionnel aux aidants via téléphone, en personne et par email.
• Organiser des activités de loisirs et des groupes de soutien pour les aidants.
• Tenir des registres précis pour les évaluations et la surveillance.

Skills

Empathie

Bonne communication

Analyse et résolution de problèmes

Orientation client

Job description

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centrehas the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As anAdult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.

Email application documents to Beth Tingley, Adult Carers Support Team Leader. Her email address can be found on the Vacancies page ofour website If you would like to talk more about this vacancy, please call our Support Line and ask to speak to Beth.

Closing date:Sunday 29th June 2025

Shortlisting date:3rd July 2025

Interviews with Richmond Carers Centre scheduled:w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.