Ads Platform Engineer — AI & Partner Integrations

Meta; Greater London; On-site; GBP 83,000 - 124,000; Full time

Job summary

Meta is seeking an experienced engineer to provide technical support for Advertising partners and customers globally. You will join a global team of Business Support Engineers working with Meta’s Ads products, APIs, and integrations while coordinating with cross-functional teams to ensure high-quality products and positive partner experiences.

The role emphasizes proactive problem solving, incident management, and AI-driven troubleshooting, including building AI solutions and automating tasks to

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• Experience developing, deploying, and operating software in one or more public cloud infrastructures (Azure, GCP, AWS, etc).
• Proven experience in API development on cloud-based infrastructures.
• Proficiency in full-stack development with experience in the full web stack, SOAP, and REST API technologies and architectures.

Responsibilities

• Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfaction.
• Troubleshoot large-scale distributed systems and partner integrations, championing operational excellence and engineering excellence.
• Leverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindset.
• Build, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to production.
• Develop performance monitoring systems for partner integrations to ensure high availability.

Skills

API development

Full-stack web

Cloud platforms

Technical documentation

On-call support

Education

Bachelor's degree in Computer Science or related field

Tools

REST API

Cloud platforms (Azure/GCP/AWS)

Llama / AI tooling

PHP/Hack & JavaScript/React

Job description

Meta is seeking an experienced engineer to provide technical support for Advertising partners and customers globally. You will join a global team of Business Support Engineers working with Meta’s Ads products, APIs, and integrations while coordinating with cross-functional teams to ensure high-quality products and positive partner experiences.

The role emphasizes proactive problem solving, incident management, and AI-driven troubleshooting, including building AI solutions and automating tasks to