Admissions Booking Officer

St Helens & Knowsley Teaching Hospitals NHS Trust; St Helens; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in St Helens is seeking an enthusiastic Admissions Officer for a fixed-term role. This position involves coordinating patient admissions and ensuring excellent service delivery in pre-operative settings. Applicants should have strong organizational skills and be proficient in IT systems to support the dynamic needs of the department.

Qualifications

• Proficiency in Microsoft Office packages is necessary.
• Ability to manage workload and work under pressure is essential.

Responsibilities

• Coordinate admission processes and schedule operations efficiently.
• Liaise with medical staff to manage waiting lists and admissions.
• Input patient information accurately into the Patient Administration System.

Skills

Time Management

Organisational Skills

Proficient in Microsoft Office

Ability to handle pressure

Job description

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Full time fixed-term/secondment opportunity for 9 months.

The Surgical Care Group is looking for an enthusiastic and self-motivated Admissions Officer to pro-actively co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards.

To schedule operations ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current NHS timeframes.

This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.

The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

Interview date: 30th June 2025

• Enter patient Admission Listing forms accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the waiting list entry is attached to the correct 18-week pathway with appropriate operation code.
• To deal with pending elective admissions and cancellations, liaising with all relevant staff (including Consultants, Bed Managers, Theatre and Ward staff). Escalating any issues/breaches to the Team Leader/Assistant Directorate Manager.
• Meet/liaise with Consultant’s on a regular basis in order to manage waiting lists effectively whilst working within the Department of Health guidelines. Be responsible for updating accurately both electronic and paper diaries.
• Independently compile theatre lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and Opera.
• Liaise with the Capacity Manager and/or Directorate Manager’s to ensure theatre sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into theatre session.
  
  

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
  
  

For further details / informal visits contact: Name: Natalie Fyles Job title: Administrator Services Co-ordinator Email address: [e-mail] Telephone number: 01744 646869

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Hospitals and Health Care

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