Admissions Booking Co-ordinator

jobs24.co.uk; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking NHS Trust as a Theatre Coordinator, where you'll play a vital role in managing theatre lists and patient bookings. This position offers an exciting opportunity to contribute to the smooth operation of surgical services, ensuring patients receive timely care. You will be responsible for organizing theatre schedules, answering queries, and maintaining accurate patient records. With a commitment to diversity and staff wellbeing, this role is perfect for those looking to make a positive impact in healthcare while enjoying the vibrant culture of Bristol and the scenic beauty of the South West. Your passion for patient care and organizational skills will thrive in this supportive environment.

Benefits

Health and wellbeing support

Career development opportunities

Diverse workforce initiatives

Qualifications

• Experience in managing patient bookings and theatre lists is essential.
• Strong communication skills for interacting with patients and staff.

Responsibilities

• Manage theatre lists and patient bookings efficiently.
• Ensure effective communication with patients and medical staff.

Skills

Fluent English

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Relevant experience in healthcare administration

Tools

Careflow

Bluespier

Job description

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values: Trust Values.

The post holder will be responsible for the organisation and booking of theatre lists. This will include the management of theatre lists, answering queries from patients, GP's and hospital staff, and validation tasks.

Key Responsibilities:

1. Manage listing patients for surgery, booking operations, and answering patient queries by telephone.
2. Organise theatre lists in accordance with the availability of medical staff, to ensure effective utilisation and management of theatre capacity.
3. Undertake telephone calls/queries and booking of appointments as necessary.
4. Assist with the smooth running of the Waiting List Department.
5. Seek opportunities to develop the above services in accordance with the needs of the hospital.
6. Be responsible for entering and updating accurate information on the Careflow and Bluespier systems, in a timely way.
7. Maintain and manage Elective Waiting Lists to support effective patient management, within national RTT targets.
8. Maintain and manage theatre appointments, in accordance with availability of medical staff.
9. Communicate effectively, applying discretion and tact where necessary, with written, over the telephone and e-mail with patients, visitors, other trusts and external agencies.
10. Adopt and ensure compliance with all relevant policies.
11. Promote and support changes to working practices, to improve service delivery.
12. Attend any relevant meetings, as directed by your line-manager.
13. Undertake any other suitable task as agreed with the line-manager.

As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels. We are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge.

The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds: city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.