Admissions and Transition Team Lead

Exeter College; Barnstaple; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous holidays

Pension scheme

Counselling services

Discounts on supermarket shopping

Spa treatments

Electric cars

Descrizione del lavoro

Exeter College invites applications for an Admissions and Transition Team Lead to steer the Admissions Team in delivering outstanding customer service from first enquiry to enrolment.

You will lead a proactive, organised team, develop the applicant journey, coordinate transitions, and support cross-college interview events to ensure applicants find the right course at the right time.

Competenze

• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Experience in admissions or student services is desirable.

Mansioni

• Lead and manage the Admissions Team to deliver high-quality customer service from initial enquiry through enrolment.
• Develop and enhance the school leaver application journey and coordinate transition requests.
• Support cross-college interview events and ensure smooth admissions processes.

Conoscenze

Leadership

Customer service

Communication

Organisation

Descrizione del lavoro

Job Description and Person Specification

Are you passionate about delivering excellent customer service and helping students take their next steps in education?

We are looking for an organised, proactive and customer-focused Admissions and Transition Team Lead to lead our Admissions Team and ensure prospective students receive high-quality customer service initial enquiry through to enrolment.

You will lead and support the team to deliver an efficient, accurate and welcoming admissions service. You will also play a key role in developing our school leaver application journey, coordinating transition requests and supporting cross-college interview events.

With strong leadership, communication and organisational skills, you will ensure enquiries are resolved effectively, admissions processes run smoothly and every applicant is supported to find the right student, right course, right time.

If you enjoy leading a team, improving processes and making a positive difference to students’ experiences, we would love to hear from you.

We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and much more.

No CVs or agencies please.

Closing Date: 27th October 2026

Interview Date: 5th November 2026

No CVs or agencies please.

Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.

We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education).If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references.All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and

2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.