Admissions and Guidance Officer

Fareham College; Fareham; On-site; GBP 26,000 - 31,000; Full time

Job summary

Fareham College is seeking a passionate Student Admissions and Guidance Officer to assist prospective students through the admissions process. This permanent position offers a competitive salary and generous benefits, including 38 days of annual leave and a substantial pension fund. The ideal candidate will excel in customer service and have a good understanding of funding streams and application processes.

Benefits

38 days annual leave

Pension fund of up to 27.01% per annum

Regular training and development

Qualifications

• Deliver excellent customer service as the first point of contact for applicants.
• Good understanding of the application process for various educational audiences.

Responsibilities

• Assist with the end-to-end admissions process for applications.
• Collaborate with colleagues to ensure an efficient application process.

Skills

Customer Service

Understanding of Adult Funding Streams

Application Process Knowledge

Education

5 GCSEs including Maths and English at Grade C

Level 3/4 Qualification in Business Admin

Job description

We currently have exciting opportunities for passionate, dedicated Student Admissions and Guidance Officer.

• Basis - Permanent
• Hours - 37 per week, 52 weeks per year
• Work Pattern - 8.30-5.00 Mon-Thurs & 8.30-4.30 Fridays, plus the occasional evening/weekends.
• Salary - up to £26,924 per annum

The information below provides more detail about the role. You may also wish to learn more about working for South Hampshire College Group by viewing the video below.

We offer great benefits including:

• 38 days annual leave (including Bank Holidays)
• Pension fund of up to 27.01% per annum
• Regular training and development

Duties:

• Assist with the end-to-end admissions process for applications, from first contact to enrolment. You will be the initial point of contact for applicants, supporting prospective students in making their applications.
• Collaborate with SHCG colleagues to ensure an efficient and fair application process for all applicants.

Skills/Experience:

• Deliver excellent customer service at all times, being the first point of contact for applicant enquiries, providing essential information, and supporting students in making appropriate choices.
• Good understanding of adult funding streams.
• Good understanding of the application process for 16-18, Higher Education, and adult audiences, providing relevant information about the application process and guidance on areas such as travel, finances, and course information.

Qualifications:

• 5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable)
• Level 3/4 Qualification in a relevant field, e.g., Business Admin

Ideal Attributes:

• The ability to build positive relationships with colleagues and promote a good atmosphere in the department.
• Ability to build trusting relationships with students, their parents/carers, and other stakeholders.
• Reliability, honesty, and trustworthiness, demonstrating the highest professional standards.
• Driving license and/or access to transportation – may require cross-campus working.

We reserve the right to close this vacancy early if we receive sufficient applications. Interested candidates are encouraged to apply early.

The South Hampshire College Group (SHCG) is a dynamic, purpose-driven Further Education organization committed to Creating Better Futures for learners, employers, and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive, and Aspirational. We understand the impact of exceptional employees in delivering outstanding results and seek talent who can add value and be proud members of our growing organization.