Admissions and Access Coordinator (CC12710)

University of Bath; Bath; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a leading university as part of the Undergraduate Admissions and Campus Events Teams. In this full-time role, you will enhance the applicant experience while coordinating admissions and campus events. Your strong communication skills and attention to detail will be vital in supporting prospective students. The position offers opportunities for professional development and a supportive work environment.

Benefits

Free counselling services

Cycle to work scheme

Electric vehicle salary sacrifice

Staff discounts on tuition fees

Generous pension schemes

Personal and professional development opportunities

Free entry to the Holburne Museum

Relocation allowance

Qualifications

• Background in administration and customer service.
• Experience in a customer-focused environment.

Responsibilities

• Coordinate enquiries from prospective applicants, parents, and advisors.
• Support admissions selection activities and campus events.
• Act as operational lead for DBS checks.

Skills

Communication

Attention to Detail

Customer Service

IT Skills

Tools

Microsoft Office

Job description

This role works across the Undergraduate Admissions and Campus Events Teams in our Student Recruitment & Admissions Directorate. In this highly collaborative role, you will have a great opportunity in both teams to support our next generation of students.

About The Role

Strong interpersonal and communication skills are essential to ensure a positive applicant experience and to work effectively across both teams. You will coordinate enquiries from prospective applicants, parents, and advisors.

You will:

1. Develop specialist knowledge of the University, the applicant journey, and higher education opportunities.
2. Support admissions selection activities, including fee status assessments.
3. Act as the operational lead for supporting students requiring a Disclosure and Barring Service (DBS) check for roles such as Student Ambassadors or relevant courses.
4. Develop expert knowledge of DBS requirements and liaise with other university departments to ensure students hold valid DBS checks where necessary.
5. Support the planning and delivery of campus events for prospective applicants, including application assessments, managing responses, and data analysis for evaluation reports. You will also assist in recruiting and supervising Student Ambassadors.

The Undergraduate Admissions and Campus Events Teams are part of a diverse department including outreach, widening access, learning partnerships, and postgraduate teams. You will have opportunities to develop broader understanding and experience across the department.

About You

With a background in administration and customer service, you will thrive in a dynamic environment where accuracy is crucial. You will also have:

• Strong IT and administrative skills, including proficiency in email and Microsoft Office (Word, Excel, etc.)
• Excellent attention to detail
• Effective communication skills, adaptable to supporting applicants, parents, academic staff, external organizations, and colleagues
• Experience in a customer-focused environment
• The ability to work effectively both independently and as part of a team, managing workloads according to priorities

Further Information

This is a full-time, permanent position working 36.5 hours per week. Some weekend work may be required during June-September for open days and key assessment periods, with limited flexibility for annual leave in August.

For more information, contact Andrew Eagleton-Mitchell, Undergraduate Admissions Manager (Policy & Planning) at [e-mail]. Please submit your application via the University website. Interviews are scheduled for Monday 16 June and Tuesday 17 June.

What We Can Offer You

We celebrate diversity and are committed to an inclusive environment. We hold a Silver Athena SWAN award and are an autism-friendly, Disability Confident Leader university. Our benefits include:

• Free counselling services
• Cycle to work scheme
• Electric vehicle salary sacrifice
• Staff discounts at various facilities and on tuition fees
• Generous pension schemes and annual leave
• Personal and professional development opportunities
• Free entry to the Holburne Museum
• Relocation allowance and more

Find out more about our benefits and what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on X.

Closing Date: 02 June 2025

Department: Management, Specialist and Administration

Salary: £26,338 to £29,959