Admissions Advisor (Online Division)

Herzing University; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Admissions Advisor to attract and educate prospective students for their online campus. This hybrid role involves engaging with potential students through various communication channels, ensuring they understand the benefits of education and guiding them through the admissions process. The ideal candidate will have a Bachelor's degree or equivalent experience, along with strong customer service and communication skills. Join a company that values diversity and offers a supportive work environment while making a significant impact on students' educational journeys.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plans

Qualifications

• 6+ months experience in admissions or related fields.
• Strong communication skills and customer service orientation.

Responsibilities

• Educate potential students about programs and admissions.
• Guide students through the enrollment process.

Skills

Customer Service

Sales

Communication

Interviewing

Education

Bachelor's Degree

Equivalent Work Experience

Job description

Position Overview

The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc., and ensures all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour work-week schedule will be determined based on preference and business needs, with hours of operation for Herzing's Online Division at one of the listed locations. This is a hybrid role with in-office expectations of 1-2 days/week.

• Monday-Thursday 8am-8pm
• Friday 8am-5pm
• Saturday 8am-4pm
• Sunday 10:30am-7pm

Education & Experience Requirements

• Bachelor's Degree or equivalent work experience
• Minimum of six months as an associate admissions advisor or related experience in admissions, higher education, customer service, or sales

Pay

Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $23.17 to $31.39. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and retirement plans.

Primary Duties and Responsibilities

• Respond to inquiries via phone, email, text, and chat about Herzing University's courses and programs.
• Interview prospective students to understand their motivation, career goals, and potential obstacles.
• Assist prospective students in identifying suitable educational programs and share the benefits of Herzing University.
• Guide students through the admissions process, answer questions, and connect them with support resources.
• Generate inquiries through outreach, community events, and current students.

Herzing University is committed to an inclusive environment free from discrimination, valuing diversity and mutual respect. It recruits and hires without discrimination based on protected statuses. Concerns related to discrimination can be reported to the Title IX Coordinator. For more information, visit Herzing's Diversity Page and Title IX Notices.

Equal Opportunity Employer. Applicants are notified of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.