Administrator - Victim Service

Catch22; Leicester; On-site; GBP 14,000 - 24,000; Part time

Job summary

A leading charity organization seeks a compassionate Administrator for Victim Services in Leicester. The role involves supporting victims of crime by managing communications and administrative tasks, ensuring that necessary support is efficiently delivered. Ideal candidates will possess strong organizational skills and a collaborative mindset to enhance service delivery.

Qualifications

• Proactive, detail-oriented individual
• Collaborative mindset to support team and service users

Responsibilities

• Manage communications and coordinate team activities
• Monitor service inbox and organize meetings
• Support case workers and ensure timely referrals

Skills

Strong administrative and organisational skills

Experience with data systems and reporting

Proficiency in Microsoft Office applications

Excellent communication abilities

Job description

Company Description

AtCatch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

InSocial Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement,mentoring, veterans in custody, victim services, gangs work and youth justice.We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Job Description

As an Administrator for Victim Services, you'll play a vital role in ensuring victims and witnesses of crime receive the timely and compassionate support they need. You'll be responsible for managing communications, coordinating team activities, and maintaining efficient administrative systems. Duties include monitoring the service inbox, organising meetings, processing data reports, and liaising with volunteers to enhance service delivery. You'll also support case workers and ensure referrals are actioned promptly, helping maintain Catch22's high standards of care and professionalism.

Qualifications

We’re looking for a proactive, detail-oriented individual with:

• Strong administrative and organisational skills.
• Experience with data systems and reporting.
• Proficiency in Microsoft Office applications.
• Excellent communication abilities, both written and verbal.
• A collaborative and compassionate mindset to support team and service users.

Desirable: Experience in minute-taking, knowledge of data protection regulations, and previous work in victim services or a similar role.

Additional Information

Important information about this opportunity

Those interested in applying for this opportunity should review Job Information Packto find out more. If you have any questions about the role or recruitment process, please contact [e-mail].

Contract: Part time, permanent

Hours & work pattern: Standard office hours, 0900-1700; flexible working available. 22.5 hours

Salary:£14,145 (£23,575 FTE)

Location: This role is based inLeicestershire.

Screening: Successful admission to post subject to enhanced DBS check, Police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunity Information Pack for more information.

Catch22 Justice requests no contact from agencies or media sales

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.