Administrator (Trade Support & Training)

Stanley Black & Decker UK Limited; Slough; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and benefits

Discounts on Stanley Black & Decker |

Professional development opportunities

Global company with many brands

Job summary

Stanley Black & Decker UK Limited in Slough is seeking an Administrator (Trade Support & Training) to provide central administrative and operational support for the TSS and SBD Training teams at our BDU facility, ensuring structure, coordination and resources for excellent service.

You will own admin of TSS bookings via Microsoft Bookings and Salesforce, manage the BDU diary, coordinate training operations, scheduling, visits, and ensure all information, samples, products and equipment are in

Qualifications

• Attention to detail and highly organized work style.
• Proactive, independent worker with strong initiative.
• Comfort using Microsoft Bookings, Salesforce, Office and email tools.
• Process-driven mindset; able to structure and record information.
• Take ownership, resolve issues pragmatically in a fast-paced setting.

Responsibilities

• Own the administration and coordination of TSS bookings through Microsoft Bookings and Salesforce.
• Support the TSS team with sample ordering, stock requirements and POS orders.
• Manage BDU scheduling and administration, including diary, calendar and enquiries.
• Coordinate training operations, bookings, and ensure required information and equipment are in place.
• Support visitor and event readiness, including arranging food and beverages for visits and events.
• Provide administrative support to the TSS team and identify process improvements.
• Support Health & Safety compliance by maintaining records and following procedures.
• Act as a designated BDU key holder, assisting with opening/closing and security.

Skills

Attention to detail

Organized

Independent working

Systems proficiency

Process-driven

Ownership / accountability

Tools

Microsoft Bookings

Salesforce

Microsoft Office

Email platforms

Job description

Position Title: Administrator (Trade Support & Training) Location: Slough, UK Work Arrangement: On-site 5 days p/w Employment: Permanent

The Job

The TSS & SBD Training Administration Manager will provide the central administrative and operational support function for the Trade Support Specialist (TSS) team and SBD Training team at our training facility (BDU), ensuring that both teams have the structure, coordination and resources required to deliver exceptional service to customers, colleagues and the wider business.

• Own the administration and coordination of TSS bookings through Microsoft Bookings and Salesforce
• Support the TSS team with sample ordering, stock requirements and POS orders
• Manage BDU scheduling and administration, including the facility diary, booking calendar, email enquiries, and appropriate routing of requests
• Coordinate training operations, including internal and external enquiries, training bookings, and ensuring all required information, samples, products, and equipment are in place
• Support visitor and event readiness, including preparing the BDU for customer, colleague, and stakeholder visits, and arranging food and beverage requirements for visitors and training events
• Provide administrative and operational support to the TSS team while identifying opportunities to improve processes and efficiency
• Support Health & Safety compliance by maintaining records, following up and escalating actions, and ensuring colleagues and visitors adhere to relevant BDU policies and procedures
• Act as a designated BDU key holder, supporting facility opening and closing, maintaining security and compliance with building procedures, assisting with emergency protocols, and ensuring the site is prepared for daily operations and scheduled activities

About You

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it.

Wouldn’t it be great if you could do your job and do a world of good? You also have:

• An exceptional attention to detail and are highly organized
• A proactive approach and can work independently
• The ability to work comfortably with systems such as Microsoft Bookings, Salesforce, Microsoft Office and email platforms
• A strong process-driven mindset, with the ability to build structure and maintain organized records
• The ability to take ownership, resolve issues pragmatically, elevate appropriately, and adapt effectively in a fast-paced environment

The Details

You’ll receive a great benefits plan, including:

• A competitive salary & benefits package
• Discounts on Stanley Black & Decker tools and other partner programs
• Excellent opportunities for continuous professional development
• And More:

What’s more

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths
• Learn: Have access to a wealth of learning resources, including our digital learning portal
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire

Career Opportunity

Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state‑of‑the‑art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.