Administrator (Support Services) Derry/Londonderry

communityni.org - Jobboard; Belfast; Hybrid; GBP 23,000; Part time

Job summary

A mental health support organization in Derry/Londonderry is seeking a part-time Administrator for its Support Services team. This role involves supporting general office duties, managing enquiries, and utilizing Salesforce for data management. Ideal candidates will have strong communication and organizational skills, with a passion for mental health advocacy. The position offers hybrid working options.

Qualifications

• Strong communication skills to handle inquiries and greet visitors.
• Organizational skills to support administration and manage tasks.
• Familiarity with Salesforce for data entry and monitoring.

Responsibilities

• Respond to general and specific inquiries related to Support Services.
• Promote AWARE's services through disseminating information.
• Support with general office duties and preparing resources.
• Input and monitor data for attendance and events using Salesforce.
• Organize admin needs for Volunteer Events and Public Talks.
• Manage reception area and greet visitors.

Skills

Communication skills

Organizational skills

Experience with Salesforce

Job description

Salary: £22,737 per annum (this will be pro-rated to reflect part-time hours)

AWARE NI is seeking a part-time Administrator for its Support Services team in Derry/Londonderry. This is a fantastic opportunity to join a passionate team making an impact for mental health across Northern Ireland.

Closing date:12 noon on 14th August

AWARE Derry/Londonderry Office (with hybrid working options available)
Permanent
Part-time 20 hours per week
£22,737 per annum (this will be pro-rated to reflect part-time hours)

Job Purpose

The role will be focused on supporting the administration of AWARE’s Support Services team as well as providing reception services but will have the opportunity to work with other administrators in supporting the wider work of the organisation.

The key focus of the post will be:

• Responding to general enquiries to the organisation and specific Support Services enquiries.
• Promoting our services through disseminating information and literature, and linking in with key stakeholders.
• Supporting the team with general office duties, such as preparing packs and resources for support groups.
• Inputting and monitoring of data for the team using our Salesforce system for contacts, attendance, events and relevant inputs.
• Support with organising and admin needs for Volunteer Events and Public Talks.
• Sending resources and information out to colleagues in the community & voluntary, statutory and private sectors.
• Assisting with support calls from the public.
• Managing the reception area and greeting visitors.

Please read the accompanying Job Description, Personal Specification, and How to Apply pages from the Job Information Pack. Then, complete the online Application Form. The Application Form will be used to shortlist interview candidates.Application Forms received after the closing date will not be considered.

Please note that all personal information contained on this form will be treated in the strictest confidence and in compliance with the Data Protection Act 1998.

Closing Date

Thursday / 14 August 2025
12:00pm

HR and Finance Officer

2 Crawford Square
Derry/Londonderry
BT48 7HR

2 Crawford Square Derry/Londonderry BT48 7HR