Administrator & Scheduler

Specsavers; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

Specsavers is seeking a Domiciliary Audiology Administrator to oversee administration and clinic scheduling while providing exceptional customer service. Candidates should possess strong communication skills and previous experience in administration or customer service. The role offers extensive training and a supportive work environment, ensuring a rewarding experience in helping patients receive care.

Benefits

Exceeds NMW (NMW plus 20p per hour)

28 days holiday

Birthday Day off

Access to Specsavers Perks Scheme

WeCare Support

Access to Headspace App

Qualifications

• Previous administration experience or appointment setting required.
• Customer service skills desired from previous roles.
• Call center or office experience valued.

Responsibilities

• Ensure all administration and clinic scheduling are completed efficiently.
• Update customer files with attention to detail.
• Liaise with external parties, requiring strong communication.

Skills

Attention to detail

Excellent communication skills

Confidence in dealing with people

Job description

So you're an organisation expert wanting to take your career to the next level? Our Domiciliary Audiology Administrator role could be perfect for you.

As an Administrator at Specsavers, you'll be a key part of our business. You'll ensure all administration and clinic scheduling are completed efficiently, always prioritizing the customer. This includes updating customer files with attention to detail and excellent communication skills, as your clinical team will be conducting clinics across the region. Liaising with external parties is also part of the role, so confidence when dealing with people is essential.

The domiciliary audiology aspect means you'll be supported by a team providing care to people in their homes who cannot visit our stores.

Essentially, you'll be making a real difference here.

Our team

We have a dedicated team of people ready and waiting for you to join.

What's on offer?

Along with support, training, and development opportunities, we offer a range of benefits, including:

• Exceeds NMW (NMW plus 20p per hour)
• Monday to Friday, 9:00-17:00 working hours
• 28 days holiday
• Birthday Day off
• Access to Specsavers Perks Scheme
• WeCare Support
• Access to Headspace App

What we're looking for?

• Previous administration, appointment setting, or scheduling experience
• Call centre, office experience, and customer service skills are also desired

If you're ready to start and advance your career while helping our practice grow, we look forward to hearing from you.