Administrator / Sales Support Administration Assistant (AWDO-P13931) in Kings Langley)

AWD online; Kings Langley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A finance brokerage in Kings Langley is seeking an organised and detail-focused Administrator / Sales Support Administration Assistant. Responsibilities include processing finance quotes, customer liaison, and document preparation. Ideal candidates have prior experience in administration or customer service, strong IT skills, and excellent communication abilities. The role is full-time and based in the office, offering a salary of £25,000 - £30,000 plus benefits.

Benefits

Life Insurance

Healthcare

Qualifications

• Previous experience in administration, customer service, or office support.
• Strong IT skills, including Microsoft Word, Excel, and Outlook.
• Ability to work to strict deadlines with strong attention to detail.
• A positive 'can-do' attitude and capability to remain calm under pressure.
• Strong communication and interpersonal skills.

Responsibilities

• Processing finance quotes using the CRM system.
• Liaising with customers for information and resolving queries.
• Communicating with suppliers to request invoices.
• Preparing finance paperwork for clients.
• Working with funders to progress applications.
• Updating records and managing inbox requests.
• Handling telephone queries professionally.

Skills

Administration

Customer Service

Strong IT skills

Communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administrator / Sales Support Administration Assistant

An excellent opportunity for an organised and detail-focused Administrator / Sales Support Administration Assistant to join our team at Jay City Finance, a long-standing and growing asset finance brokerage in Kings Langley, Hertfordshire, which arranges over £40m of asset finance and leasing facilities for UK companies every year.

If you’ve also worked in the following roles, we’d also like to hear from you: Office Administrator, Customer Service Administrator, Business Support Officer, Clerical Assistant, Team Admin Assistant

SALARY: £25,000 - £30,000 per annum + Benefits (Life Insurance and Healthcare)

LOCATION: Kings Langley, Hertfordshire (100% Office Based), just off Junction20 of the M25

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 9:30am – 5:30pm Monday to Friday

JOB OVERVIEW

As Jay City Finance continues to grow, we are now seeking a motivated Administrator / Sales Support Administration Assistant to strengthen the team.

As an Administrator / Sales Support Administration Assistant at Jay City Finance you will provide vital administration across multiple processes, supporting sales operations and helping ensure a smooth workflow.

Working within a small, supportive team, the Administrator / Sales Support Administration Assistant will liaise with customers, suppliers and funders, while processing finance quotes, raising documentation and updating CRM records.

RESPONSIBILITIES

• Processing Finance Quotes: Accurately input and manage quotes using the CRM system
• Customer Liaison: Request information, resolve queries and provide excellent service
• Supplier Communication: Request invoices and resolve related queries
• Raising Documentation: Prepare finance paperwork to be signed and returned by clients
• Funder Liaison: Work with funders to progress applications to completion
• Deal Monitoring: Update records and chase outstanding information or actions
• Inbox Management: Respond to ad-hoc administrative requests from a shared mailbox
• Call Handling: Answer telephone queries in a professional and efficient manner

CANDIDATE REQUIREMENTS

• Previous experience in administration, customer service or office support
• Strong IT skills, including Microsoft Word, Excel and Outlook, with the ability to learn new systems quickly
• Ability to work to strict deadlines with strong attention to detail and accuracy
• A positive “can-do” attitude with the ability to remain calm under pressure
• Strong communication and interpersonal skills, both verbal and written
• Ability to build and maintain positive working relationships and work well as part of a team

We are an equal opportunities employer and welcome applications from all qualified candidates.