Administrator - Podiatry Team

Integrated Care System; Clevedon; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Clevedon is seeking an Administrator for their Podiatry Service. This role involves supporting patient pathways, managing appointments, and ensuring efficient administration processes. Ideal candidates are organized communicators with relevant experience. The position offers a salary range of £24,937 to £26,598 per year and full NHS benefits.

Benefits

27+ days' annual leave

Participation in the NHS Pension Scheme

Comprehensive development opportunities

Responsibilities

• Support the patient pathway and collaborate with clinical teams.
• Manage appointment bookings and case registrations.
• Liaise with colleagues, patients, and external contacts.

Skills

Relevant administrative skills

Excellent customer service skills

Diary management

Organizing meetings/clinics/events

Proficiency in administrative tasks

Education

Numeracy and Literacy level 2 qualification or equivalent

NVQ 3 in administration or equivalent training

Job description

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered.

We are seeking an Administrator to join our Podiatry Service!

Our service provides specialist assessment, diagnosis, and treatment of foot problems for adult and paediatric patients. The service manages patients with complex medical conditions, such as diabetes, which put the lower limb at "high risk" of complications. We also provide acute wound care management. You will work closely with your team to ensure a smooth patient experience.

Ideal candidates will be excellent communicators, able to meet deadlines, and highly organized.

If you have any questions about the role, please get in touch!

Apply today and make a difference in your community.

Main duties of the job

Your role will involve supporting the patient pathway and collaborating with administration and clinical teams to enhance patient experience and service delivery.

You will support efficient administration processes, including appointment booking, referral registration, caseload management, post-clinic actions, lone working procedures, and onward referrals to other providers.

This may involve using various systems, such as e-referral and our electronic notes system (EMIS).

You will liaise with colleagues, patients, and external contacts regarding complex messages and patient queries, including sensitive information, to ensure smooth service operation.

You will need to adapt your communication style and employ problem-solving skills as appropriate.

You may also support admin rotas, assist new and existing colleagues, and contribute to audits and data quality improvements.

About us

Ever dreamt of a career that excites and fosters your professional growth? Imagine waking up eager to make a real difference in our community, surrounded by teams that value your unique ideas.

We are Sirona care & health, England's largest provider of Adult and Children's Community Services, and we invite you to join us in Bristol, North Somerset, or South Gloucestershire.

We offer an Agenda for Change salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme — just a glimpse of the benefits you'll receive.

We welcome all applicants and are committed to reflecting the communities we serve, actively seeking to improve workforce diversity. We believe diversity fosters creativity and innovation.

Our commitment is to equality of opportunity, fairness, inclusivity, and creating a place where everyone belongs. We aim to draw upon a broad range of perspectives to meet the evolving needs of our colleagues, partners, and communities.

If you're starting your healthcare career, seeking a new challenge within the NHS, or considering a career change, don't be daunted. We provide development opportunities for all colleagues and apprentices.

Interested? View our benefits leaflet attached to this vacancy.

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying.

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you require a visa to work in the UK, there must be at least 14 months remaining until your visa expiry date. Failure to disclose this date may result in your application not being considered.

If you mention qualifications or employment in your supporting statement that are not listed in your Qualifications, Training, or Employment History, this information may be disregarded.

Person Specification

• Numeracy and Literacy level 2 qualification or equivalent experience.
• NVQ 3 in administration or equivalent training/demonstrable experience.

Skills, Knowledge, and Experience

• Relevant administrative skills.
• Excellent customer service skills, both on the phone and in person.
• Diary management and organizing meetings/clinics/events.
• Proficiency in administrative tasks such as typing, minute-taking, and data management/analysis.

Disclosure and Barring Service Check

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure to be made to the Disclosure and Barring Service to check for any criminal convictions.

Salary: £24,937 to £26,598 per year, pro rata, per annum.