Administrator - People Services

IVC Evidensia UK; West of England; Hybrid; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Company pension

Hybrid working

5 weeks holiday (plus bank holidays)

Cycle to Work scheme

Discounted veterinary fees

Dog Friendly office

Parking available

Job summary

IVC Evidensia UK is hiring a People Services Administrator on a 6-month fixed-term contract. This entry-level HR administration role supports colleagues across the UK and ROI, handling a busy inbox and coordinating lifecycle changes.

You will assist onboarding, produce contracts, and support data reporting. The role reports to the People Services Delivery Manager and offers a hybrid working arrangement.

Qualifications

• Previous administration experience in a busy office, shared services, customer service, or HR environment.
• Strong written and verbal communication skills with a professional and customer-focused approach.

Responsibilities

• Manage and prioritise queries via the People Services shared inboxes.
• Allocate work across the People Services Admin team.
• Process colleague lifecycle changes including personal detail updates and job changes on our systems.
• Assist onboarding of new starters, including producing and issuing employment contracts.
• Support HR data reporting, validation, and auditing activities.
• Liaise with managers and Talent Partners to resolve queries.
• Provide administration support to Administration and Advisor teams.

Skills

Admin experience

Attention to detail

MS Office

Communication skills

Team player

Adaptable

Proactive learner

Education

CIPD Level 3

Tools

Dayforce

Lever

Job description

People Services Administrator

Fixed Term Contract - 6 Months

Salary 24 – 26K

Healthy animals and happy owners - that's the goal.

We are excited to be recruiting for a People Services Administrator on a 6-month fixed-term contract. This is a fantastic entry-level opportunity for someone looking to start a career in HR or develop their administration experience. You will join our People Services Team, a centralised function providing HR administration support to colleagues and managers across our practices in the UK and ROI throughout the colleague lifecycle. Service excellence sits at the heart of everything we do.

Primarily, you will be responsible for managing a busy shared inbox, responding to queries, and allocating work to the wider team in a timely manner. You'll process requests relating to colleague job changes and personal information updates on our systems, while supporting both the Administration and Advisor teams with a variety of tasks as required.

As your knowledge and experience grow, you will have the opportunity to support the onboarding of new starters, including producing and issuing employment contracts. You will also assist with other HR administrative activities, such as contract amendments and HR data reporting.

Reporting to the People Services Delivery Manager, you will work closely with colleagues across the People Services function, the Talent Team, and managers throughout the business.

Key Accountabilities

• Manage and prioritise queries received through the People Services shared inboxes.
• Allocate work across the People Services Admin team in line with agreed processes.
• Process colleague lifecycle changes including personal detail updates, contractual amendments, and job changes on our people systems.
• Liaise with managers, and Talent Partners to resolve queries and provide administrative support.
• Support the People Services Advisor and Administration teams with a range of administrative activities as required.
• Assist with HR reporting, data validation, and auditing activities to ensure data accuracy and compliance.
• Build relationships with the talent team to ensure a positive candidate recruitment experience.
• Share insights and opportunities for continuous improvement with the wider team

Updated Experience, Skills & Qualifications

Essential

• Previous administration experience ideally in a busy office, shared services, customer service, or HR environment.
• Strong attention to detail and ability to process information accurately to meet competing deadlines
• Confident using Microsoft Office applications, particularly Outlook, Word, and Excel.
• Strong written and verbal communication skills with a professional and customer-focused approach.
• Good team player whilst taking ownership of individual tasks.
• Adaptable and resilient, with the ability to manage changing priorities and workloads.
• A proactive approach to learning and continuous improvement

Desirable

• CIPD level 3 or working towards a qualification
• Experience working within an HR, People Services, Recruitment, or Shared Services environment.
• Experience using HR systems such as Dayforce, Lever, or similar platforms.
• Experience working with confidential and sensitive information.

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

At Inspiring Vet Care we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

What We Offer:

True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible. You will work with friendly teams in a modern, open-plan, dog-friendly, office environment.

• Company pension
• Hybrid working
• 5 weeks holiday (increasing with service) plus bank holidays.
• Cycle to Work scheme.
• Discounted veterinary fees.
• Dog Friendly office
• Parking available

At IVC we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the

£24,000 - £26,000 a year