Administrator - Part time

TrustFord; Long Marston CP; A distancia; GBP 20.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

33 days holiday pro-rata

Pension Scheme

Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work

Residential induction academy

Performance-related bonus

Descripción de la vacante

TrustFord is looking for an Administrator to join a friendly local team in a part-time role up to 37 hours per week. You’ll handle customer service, manage confidential information and work to deadlines, contributing to a supportive network and a comprehensive training programme.

You’ll receive a performance-related bonus, 33 days holiday, pension and other benefits, plus a residential induction academy to get you started.

Formación

• Ability to work to deadlines and handle sensitive and confidential information.
• Excellent communication skills and experience in a selling/customer service environment.
• Drive, commitment and enthusiasm with a willingness to contribute to your team and customers.

Responsabilidades

• Provide customer service and support to customers.
• Handle sensitive information with confidentiality.
• Work to deadlines and coordinate with the team to meet targets.
• Be a proactive team player contributing to a positive customer experience.

Conocimientos

Team player

Customer focused

Organised

Strong communication

Herramientas

Microsoft Office

Descripción del empleo

We enjoy working together and can always rely on each other’s support.

We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

We are looking for a Administrator who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.

Join our friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve.

• Are you a team player?
• Are you customer focused?
• Do you have great organisational skills?
• Can you drive the standard in customer care?
• Do you live within a 30 minute commute of CV37 8QR?
• Do you have basic PC knowledge and understanding of Microsoft Software?

This is a part-time role working up 37 hours per week Monday to Friday.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• 33 days annual leave, pro-rata (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme

For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.