Administrator & Operations Assistant | Hybrid working

ZipRecruiter; London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Join a growing team as an Operations & Administrative Assistant in London. This role involves supporting internal operations, managing schedules, and enhancing social media presence. Enjoy a dynamic work environment with opportunities for career growth and a lively office culture.

Benefits

25 days holiday

Discretionary bonus

Regular team socials

Hybrid working

Qualifications

• Confident communicator with strong phone manner.
• Highly organized and detail-oriented with 2+ years experience.

Responsibilities

• Liaise with internal staff and clients to support operations.
• Organize and maintain calendars for surveyors and valuers.
• Maintain spreadsheets and ensure audit-readiness.

Skills

Communication

Organizational Skills

Detail-Oriented

Team-Oriented

Education

2+ years in Administrative Environments

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Operations & Administrative Assistant – Join a Growing, Ambitious Team

London Bridge | 1 Day WFH | Permanent | Up to £30K + Bonus | 25 Days Holiday

Are you an organised, confident, and proactive professional looking to take the next step in your career? This is a unique opportunity to join a growing business in the property sector, where your contribution will be valued and your growth supported long term.

We are a dynamic, fast-paced company seeking an Operations & Administrative Assistant to play a central role in supporting our internal team, liaising with clients and stakeholders, and managing a wide range of business-critical admin tasks. This role also offers the chance to get involved in shaping our social media presence and to grow alongside a highly motivated, entrepreneurial leadership team.

Key Responsibilities

1. Stakeholder Coordination: Liaise effectively with internal staff and clients to support operations and ensure smooth communication.
2. Diary & Schedule Management: Organise and maintain calendars for surveyors and valuers, coordinating appointments and site visits.
3. Administrative Support: Maintain and update spreadsheets, track KPIs, manage shared folders, and ensure audit-readiness.
4. Professional Communication: Answer inbound calls, respond to queries, and provide clear and courteous communication across all channels.
5. Digital Support: Assist with planning and posting content across social media platforms to support our brand and visibility.
6. Ad-Hoc Tasks: Provide additional support to senior management and team members as needed.

What We’re Looking For

1. A confident communicator with a strong phone manner and the ability to build rapport quickly
2. Comfortable with managing social media content and platforms
3. Highly organised, detail-oriented, and experienced in administrative environments (2+ years)
4. Proficiency in Microsoft Word, Excel, and Outlook is essential
5. Strong written communication skills and professional email etiquette
6. Team-oriented and adaptable — thrives in a collaborative, small-company setting

Why Join Us?

1. Work with a sociable, high-performing team
2. Be part of a business with ambitious growth plans, led by a founder who is passionate about developing talent from within
3. Long-term career development and growth opportunities
4. Enjoy a lively office culture with regular team socials and weekly drinks

The Package

1. Salary up to £30,000 per year + discretionary bonus
2. 25 days holiday (plus bank holidays)
3. Hybrid working: 4 days in our London Bridge office, 1 day from home
4. Monday to Friday, 9:00am–6:00pm