Administrator / Operations and Administration Coordinator

AWD online; Barnsley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established company based in Barnsley is seeking an Administrator / Operations Coordinator. The role involves general office administration, operational bookings, and ensuring exceptional customer service in a fast-paced environment. Ideal candidates should have strong attention to detail, communication skills, and previous admin experience.

Qualifications

• Previous experience in a similar administration role.
• Strong attention to detail and IT knowledge.
• Excellent interpersonal and communication skills.

Responsibilities

• Carry out general office administration duties and operational booking.
• Process customer complaints and handle financial reports via COINS.
• Manage project diaries and coordinate bookings for staff.

Skills

Attention to Detail

Communication

Organizational Skills

Customer Service

IT Knowledge

Job description

Administrator / Operations and Administration Coordinator who has good administrative and organisational skills, excellent communication and attention to detail is required for a well-established company based in Barnsley, South Yorkshire.

SALARY: Competitive + Benefits

LOCATION: Barnsley, South Yorkshire (S73) – 100% Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37.5 hours per week, 8:30am – 4:30pm Monday to Thursday and 8:30am – 4:00pm Friday

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Operations and Administration Coordinator who has good administrative and organisational skills, excellent communication and attention to detail.

Working as the Administrator / Operations and Administration Coordinator you will carry out general office administration duties including operational booking for the plant and sub-contractors and assisting with credit control.

As the Operations Administrator you will be working in a fast-paced environment and will be required to deliver exceptional customer service and ensure that orders are correctly processed, to fully meet customers’ needs.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Administrator / Operations and Administration Coordinator include:

• Goods Received Notes (GRN’s): Documenting and verifying the receipt of goods

• Delivery Notes & Collection Notes: Preparing and managing documents that accompany goods during delivery or collection, detailing the items being transported and ensuring accurate records for both sender and receiver

• Returns & Off Hires: Handling the process of returning goods or equipment, including off-hiring rented items, ensuring proper documentation and condition checks

• Coins Reports: Generating and analysing financial reports related to the COINS (Construction Industry Solutions) software, providing insights into project costs, revenues, and financial performance

• Coins Input: Entering and updating data in the COINS system, ensuring accuracy and completeness of financial and project-related information

• Supporting Accounts Department: Assisting the Accounts Department with various tasks such as data entry, reconciliations, following up on outstanding payments to ensure timely collection of debts and financial reporting to ensure smooth operations

• Processing Customer Complaints/NCRs: Handling customer complaints and Non-Conformance Reports (NCRs), investigating issues, and implementing corrective actions to resolve problems and improve customer satisfaction

• Project Folders – System to Monitor Jobs: Maintaining organised project folders, using a system to track job progress, documentation, and key milestones to ensure efficient project management

• Manage the Project Diary: Keeping an updated project diary, scheduling tasks, meetings, and deadlines to ensure all project activities are well-coordinated and on track

• Hotel Bookings: Arranging accommodation for staff, ensuring bookings are made according to requirements and within budget

• Answering the Phone: Handling incoming calls, providing information, directing calls to the appropriate person, and taking messages as needed

• Lost & Damaged Claims: Processing claims for lost or damaged goods, coordinating with insurance companies, and ensuring proper documentation and resolution

• Booking Transport, Plant & Sub-Contractors: Coordinating the booking of transportation, equipment (plant), and subcontractors for projects, ensuring timely and cost-effective arrangements

CANDIDATE REQUIREMENTS

• Previous experience in a similar administration / administrative / office role

• Strong levels of attention to detail

• Basic IT knowledge and understanding

• Demonstrate a positive and professional attitude to work

• Highly organised and conscientious

• Driven and passion

• Excellent interpersonal and communication skills, both written and verbal

• Confident and self-motivated

• Be able to work effectively within a team and individually

• Previous credit control and customer service experience would be advantageous

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13666

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