Administrator / Operations Administration Coordinator (AWDO-P13374) in London)

AWD online; City Of London; Hybrid; GBP 28,000 - 32,000; Part time

Job summary

An established industry player is seeking a detail-oriented Administrator / Operations Administration Coordinator to provide essential back-office support. This part-time role offers a flexible hybrid working environment, primarily home-based, with opportunities to contribute to client-facing consultancy. You'll be responsible for managing calendars, formatting documents, and ensuring efficient operations. If you're organized, proactive, and possess strong communication skills, this is an exciting opportunity to join a supportive team and make a significant impact.

Qualifications

• Previous experience in an administrative support role.
• Excellent IT skills with high proficiency in Microsoft Office products.

Responsibilities

• Provide back-office support and administrative duties.
• Format client-facing reports and documents to a high standard.

Skills

Microsoft Office

Communication Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Desktop Publishing

Education

GCSE or equivalent

Tools

CRM Systems

SharePoint

Job description

Administrator / Operations Administration Coordinator who has previous experience in an administrative role, excellent Microsoft Office, communication and interpersonal skills is required to provide back-office support for a well-established specialist consultancy based in the City of London.

SALARY: £28,125 - £31,875 pro rata + Benefits

LOCATION: Hybrid. Primarily home based. But you should live within a travel distance (within 1 hour) to London (EC1M nearest station is Farringdon) to attend meetings, typically once per month (travel expenses will be reimbursed)

JOB TYPE: Part-Time, Permanent

WORKING HOURS: 20 hours per week, 4 hours per day Monday to Friday. 10.00am – 2.30pm with 30 mins lunch break (a slight variation on these hours will be considered)

JOB OVERVIEW

We have a fantastic new opportunity for an Administrator / Operations Administration Coordinator (known officially within the business as an ‘Operations Coordinator’) who has previous experience in an administrative role, excellent Microsoft Office, communication and interpersonal skills.

As the Administrator / Operations Administration Coordinator you will provide efficient, effective and consistent delivery of back-office support activities and be responsible for the delivery of administrative duties that support the company’s client-facing consultancy.

Working as the Administrator / Operations Administration Coordinator you will be managed by the Operations & Development Manager and together, you will work as a team to manage the day-to-day provision of all third-party services.

DUTIES

Your duties as Administrator / Operations Administration Coordinator will include:

• Formatting client-facing reports, documents, presentations and other materials to a very high standard (i.e. a professional, client-facing level of quality)

• Helping to produce other materials and content (e.g. flyers, guides, diagrams, web content) to a high-quality, professional standard in support of non-client work (e.g. marketing)

• Assisting with managing calendars, arranging meetings and travel, and booking suitable venues/rooms when needed

• Providing general administrative support to consultants, often at short notice, during working hours

• Maintaining up to date and accurate records in the CRM and database systems

• Processing bookings for company events to ensure necessary details have been provided and attendees are suitable to attend

• Answering the main company telephone number

• Organising and maintaining the filing systems

• Ensuring that intellectual capital, such as document templates and reports, is kept up to date and is filed in an orderly, accessible manner

• Helping to create templates and other productivity enhancements

• Documenting internal processes and creating guides as needed

• From time to time, helping to carry out basic research or carrying out other tasks to support client-facing consultancy activities

• Facilitating successful resolution of day-to-day operational issues, including IT-related ones

CANDIDATE REQUIREMENTS

• Good GCSE (or equivalent) qualifications, including in Maths and English

• Prior experience in an administrative support role

• Excellent IT skills and a high level of proficiency in Microsoft Office products (e.g. Outlook, Word, Excel PowerPoint, SharePoint)

• Good desktop publishing and graphic design skills

• Quick at learning and using new software packages

• Excellent interpersonal skills and an ability to interact courteously and professionally with clients

• Highly organised and efficient

• Very high attention to detail and quality standards

• Conscientious, reliable and punctual

• Excellent interpersonal skills and an ability to interact courteously and professionally with clients

• Responsible and able to use own initiative appropriately

• Happy to adjust priorities and support busy fee-earning staff at short notice when required

• Able to maintain a high level of accuracy in preparing and recording information

• Able to handle multiple tasks at the same time and work to deadlines

• Must have a suitable home working environment, i.e. free of distractions and background noise, and with a reliable Internet connection

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13374

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