Administrator (NHS AfC: Band 3) - Sirona care & health CIC

Sirona care & health CIC; England; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community health service provider in England seeks a dynamic Administrator to support their Integrated Neighbourhood Team in South Bristol. This role involves a variety of administrative tasks, necessitating strong communication and IT skills. The ideal candidate should be adept at multitasking and managing time efficiently. Competitive benefits include full NHS benefits and participation in the NHS Pension Scheme.

Benefits

27+ days’ annual leave

Participation in NHS Pension Scheme

NHS benefits

Qualifications

• Experience working with the public, delivering excellent customer service.
• Administration experience relevant to this role.
• Ability to travel between bases in the geographical area allocated.

Responsibilities

• Provide administration support to the Integrated Network Team and Administration Leads.
• Manage telephone and e-mail queries.
• Support with sickness logging and reporting.

Skills

Communication skills

IT skills

Customer service

Multitasking

Education

Numeracy and Literacy level 2 qualification or equivalent

NVQ 3 in administration or equivalent experience

Tools

Microsoft Office (Excel, Outlook, Access, Word)

Community Electronic systems (EMIS, ESR, Health Roster)

Job description

Main area Administrator Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (As part of your role, you will be expected to some work weekends, bank holidays and evenings until 8pm) Job ref 083-7484354-MP

Employer Sirona care & health CIC Employer type NHS Site The Withywood Centre Town Bishopsworth Salary £24,937 - £26,598 Per annum, pro rata Salary period Yearly Closing 12/10/2025 23:59 Interview date 21/10/2025

Administrator

NHS AfC: Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please state the date and not your share code.

We are looking for a dynamic and flexible Administrator to join our Integrated Neighbourhood Team (INT) in South Bristol!

The INT is a multi-disciplinary team who assess and manage a caseload of patients with varied and complex needs. You will support clinicians in a wide range of administrative tasks. The post holder will offer administrative support across the locality and will need to be flexible with regards to working across bases.

The post holder must be able to communicate effectively with service users and colleagues alike and able to express yourself equally well verbally and in writing. This is a busy role with a need for excellent IT skills and the ability to learn new IT systems efficiently.

You must be adept at multi-tasking and excellent at managing your time and prioritising tasks to facilitate the smooth running of this key team function.

As part of your role, you will be expected to work some weekends and bank holidays. Early shifts start at 8 AM and Late shifts finish at 8 PM.

Travel to Knowle Clinic, BS4 2UH, will be required on occasion.

PLEASE NOTE: We do not offer remote working. The role is office-based

Main duties of the job

• Provide administration support to the Integrated Network Team and Administration Leads as required
• Use Community Electronic systems i.e. EMIS, ESR, Health Roster
• Manage telephone and e-mail queries
• Booking clinician appointments and clinics
• Place orders, manage deliveries and replenish stock cupboards
• Support with sickness logging and reporting
• Assist with booking/authorising bank shifts
• Maintain spreadsheets and electronic documents
• Prioritise workload, work without direct supervision
• Reserve meeting/clinical rooms
• Complete regular audits and stock checks
• Attend meetings and training as required
• Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
• Report any Health and Safety issues to Admin Lead
• Record Compliments/Complaints and Adverse Events

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It\'s time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you\'re starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don\'t be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person specification

Qualifications

• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills
• NVQ 3 in administration, or equivalent demonstrable experience

Additional Criteria

• Ability to travel between bases in the geographical area allocated.

Skills, Knowledge & Experience

• Experience working with the public, delivering excellent customer service.
• Administration experience relevant to this role.
• Communication skills and the ability to communicate with professionals and patients; verbal and written
• IT skills and experience with Microsoft Office including Excel, Outlook, email, Access and Word
• Experience of working as part of a team and understanding the dynamics
• Experience working in a health/social care or service-oriented organisation

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.