Administrator – Insurance

KHR - Recruitment Specialists; West Malling; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading insurance claims loss adjusting company seeks a detail-oriented Administrator in West Malling. You'll support efficient claims management through data entry, managing correspondence, and providing customer service. If you're looking to grow your career with an industry leader, this is a great opportunity.

Qualifications

• Detail-focused with strong attention to personal information.
• Experience with phone systems preferred.
• Ability to prioritise tasks in a fast-paced environment.

Responsibilities

• Manage data entry and maintain detailed records.
• Handle incoming calls and provide excellent customer service.
• Liaise with Courts and facilitate claims processing.

Skills

Attention to detail

Customer service

Communication

Organisational skills

Confidentiality

Job description

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Our client, a leading insurance claims loss adjusting company, is seeking a detail-oriented Administrator to join their dedicated team in West Malling. This is an excellent opportunity for an individual with strong administrative skills to make a positive impact while growing their career with an industry pioneer.

Position Overview

As an Administrator, you will play a vital role in supporting the company’s mission to provide efficient and caring claims management services. Your attention to detail and organisational skills will be key in managing data entry, correspondence, and various administrative tasks.

Responsibilities

Handle incoming calls using the BT phone system, providing excellent customer service and transferring calls as needed

Perform accurate data entry into the company’s CRM system, maintaining detailed records

Manage incoming and outgoing post, ensuring timely processing and distribution

Liaise with Courts and other relevant parties to facilitate claims processing

Assist with ad-hoc administrative tasks as required, adapting to the needs of the team

Requirements

Excellent attention to detail, particularly when handling personal information

Strong customer service skills with the ability to communicate clearly and empathetically

Experience with phone systems is preferred

Ability to prioritise tasks and work efficiently in a fast-paced environment

Commitment to maintaining confidentiality and protecting sensitive information

If you are a detail-focused administrator committed to providing exceptional support and ready to grow your career with an industry leader, we encourage you to apply.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market…