Administrator - Health Visiting

Homerton Healthcare NHS Foundation Trust

We are looking for TWO candidates to fill the following posts:

Full time - 37.5 hours per week

Part time - 30 hours per week

We are seeking an organised and proactive Administrator to join our dedicated Health Visiting team at Homerton Healthcare. Based at Orsman Road, this vital role supports the smooth running of the 0-5 and Single Point of Access Teams, ensuring efficient administrative operations across the service.

As a key point of contact, you will handle a range of responsibilities, including managing daily operational tasks, maintaining data accuracy, supporting safeguarding processes, and coordinating communications between internal teams and external partners. You will play an essential role in helping the team meet performance targets and deliver high-quality services to children and families across the community.

If you have excellent organisational skills, experience in administrative roles, and a commitment to providing outstanding support, we would love to hear from you.

Main duties of the job

• Facilitate the smooth operation of the 0-5 and Single Point of Access (SPA) Teams by managing key administrative tasks such as appointment booking, maintaining team planners, and supporting safeguarding processes.
• Process daily operational reports, including birth and antenatal lists, demographic changes, and A&E reports, to ensure data accuracy and consistency across systems such as RIO and EPR.
• Act as the first point of contact for enquiries, ensuring effective communication with internal teams and external partners, including social services, GP practices, and early years settings.
• Compile and distribute safeguarding files, ensure the accuracy of sensitive information, and liaise with relevant stakeholders to support the continuity of care.
• Deliver training to team members to foster a culture of learning and continuous improvement within the service.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page.

Person Specification

Education / Qualifications

• General level of education NVQ - Levels 2 or equivalent.
• NVQ - level 3 or equivalent.

Skills / Abilities

• Communication skills, both written and verbal.
• Ability to relate appropriately to staff at all levels.
• Excellent organisational and administration skills - prioritising, meeting deadlines, setting standards.
• Ability to manage own workload and work under pressure.
• Ability/willingness to learn new skills.
• Basic report writing skill.
• Ability to use range of IT software including RIO and EPR.
• Have the ability to work flexibly within teams and work across the service including attending other community sites.
• Ability to support the well baby clinic.

Experience

• Have a minimum of 1 year experience of working with people effectively from various backgrounds.
• Experience of administrative duties.
• Experience of working in a team.
• An understanding of Community Health care of working with Children and Families.

Knowledge

• Knowledge/understanding of confidentiality issues.
• Have an understanding of the different needs of working with families in inner city and of the health visiting role.
• Working knowledge of the requirements of safeguarding children and families.
• Knowledge of risk and own limitations.
• Basic safeguarding training.
• Understanding of work with GP's Children's Centre and Early Years Settings.
• Knowledge of clinical governance and risk.

Trust Values, Equal Opportunities & Other Requirements

• Understanding and demonstration of the Trust Values.
• Commitment and adherence to equality, diversity and inclusion.
• Flexible approach to work arrangements including a willingness to work and travel across sites independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Homerton Healthcare NHS Foundation Trust

Service Manager - Enhanced Health Visiting

£30,039 to £31,088 a year pro rata p.a. incl.