Administrator - GP Surgery - Experience Essential

Integrated Care System; London; On-site; GBP 24,000 - 27,000; Full time

Job summary

The Integrated Care System is seeking a Patient Service Advisor / Administrator for their GP practice in Wandsworth, London. This full-time role involves undertaking administrative and receptionist functions to provide high-quality service, handling patient enquiries, prescriptions, and appointment bookings. Ideal candidates should have relevant experience, strong computer skills, and the ability to work within a community-focused healthcare setting.

Benefits

25 days annual leave + 8 public holidays

Company Pension Scheme

Cycle to work scheme

Great Learning & Development opportunities

Access to online discounts portal

Qualifications

• Previous administration experience in a similar setting and in General Practice.
• Ability to exercise judgement when dealing with patient enquiries.
• Strong computer/administrative skills.

Responsibilities

• Assist with general administrative and receptionist functions.
• Process and request repeat prescriptions.
• Book and amend patient appointments.

Skills

Administration experience

Computer skills

Customer service

Tools

EMIS

Job description

Administrator - GP Surgery - Experience Essential

The Junction Health Centre is currently hiring for a Patient Service Advisors / Administrator to join our GP Practice team in Wandsworth on a full time basis.

Here at the Junction Health Centre, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP.We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. The Patient Service Advisor will be responsible for the

Job summary

The Junction Health Centre is currently hiring for a Patient Service Advisors / Administrator to join our GP Practice team in Wandsworth on a full time basis.

Here at the Junction Health Centre, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP.We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. The Patient Service Advisor will be responsible for thegeneral administrativeandreceptionistfunctions within the Practice. Work within set routines, policies and procedures to provide acomprehensive high quality serviceto the practice, and able to dealefficiently and courteouslywith patients and relatives enquiries. The successful candidate will process and requestrepeat prescriptions, book and amendpatient appointments, have an overview of thedemands and workflowof the practice and work with the Practice Manager in daily management of appointments. This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week. We can also offer x1 candidate on a 0 hour a week Bank contract offering flexibility.

Main duties of the job

About the candidate: The ideal candidate will have previous administration experience and a similar setting and in General Practice. As well as experience in advising patients/relatives, and the ability to exercise judgement when dealing with patient enquiries. Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous.

We can offer you:

• £26,476year for 37.5 hours per week full time
• 25 days annual leave + 8 public holidays increasing with service
• Great Learning & Development opportunities
• Support of a highly skilled and knowledgeable team
• Company Pension Scheme
• Cycle to work scheme
• Access to our online discounts portal and EAP service

About us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life.Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

For applicants who wish to apply for this position and who are confirmed as at risk of redundancy, we ask that you email Charlie Allen - [e-mail] to make them aware of your application and at risk status, to ensure your application is prioritised for consideration.

Job description

Job responsibilities

The Junction Health Centre is currently hiring for a Patient Service Advisors / Administrator to join our GP Practice team in Wandsworth on a full time basis.

Here at the Junction Health Centre, we operate community general practices on behalf of the NHS, offering patients the full range of services they would expect from a local GP.We work in partnership with the NHS to ensure that patients get quick and easy access to the care they need at the right time. The Patient Service Advisor will be responsible for thegeneral administrativeandreceptionistfunctions within the Practice. Work within set routines, policies and procedures to provide acomprehensive high quality serviceto the practice, and able to dealefficiently and courteouslywith patients and relatives enquiries. The successful candidate will process and requestrepeat prescriptions, book and amendpatient appointments, have an overview of thedemands and workflowof the practice and work with the Practice Manager in daily management of appointments. This position is full time, 37.5 hours per week and the successful candidate should be able to work until 8pm a few days of the week. We can also offer x1 candidate on a 0 hour a week Bank contract offering flexibility.

Person Specification

Qualifications

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Experience

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Additional Criteria

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

The Junction Health Centre

Arches 5-8 Grant Road

London

SW11 2NU

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

£24,000 to £26,476 a yearSalary paying up to £26,476