Administrator for Children in Care

Chesterfield Royal Hospital NHS Foundation Trust; Palterton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider is seeking an Administrator for Children in Care. This role focuses on providing exceptional customer service and managing patient information accurately. Candidates should have strong organizational and communication skills, relevant office experience, and GCSEs in Maths and English. This position offers a chance to contribute to high-quality patient care in a reputable NHS setting.

Qualifications

• Must have relevant office/secretarial experience.
• Knowledge of medical terminology is desirable.
• Previous NHS experience is a plus.

Responsibilities

• Provide clerical service to the Children in Care Team.
• Answer telephone calls and emails promptly.
• Co-ordinate booking of health assessments.

Skills

Customer focus

Exceptional communication skills

Interpersonal skills

Organizational skills

Attention to detail

IT skills

Adaptability

Education

GCSE Maths and English grades A–C (or equivalent)

Job description

All applicants must be aged 18 or over

We are currently looking to appoint an Administrator for Children in Care to work in The Den within the Family Care Division.

The successful candidate must be customer focused, with exceptional communication and interpersonal skills.

Working Monday - Friday (the specific working hours will be agreed with the successful candidate).

Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system to manage the booking of designated follow up clinics after discharge.

To be successful in this role you will possess excellent interpersonal and IT skills, GCSE Maths and English grade A–C (or equivalent) and have relevant office/secretarial experience. You must have effective communication skills and be adaptable to meet the service needs.

Knowledge of medical terminology, customer care and previous NHS experience are also desirable.

Main Emphasis of the Role

The main emphasis of this role is to provide a comprehensive and courteous clerical service to the Children in Care Team.

Duties

• Answering telephone calls and emails in a prompt and courteous manner
• Admitting, discharging or transferring patients within the Children in Care Service
• Ensuring health information for children in care is shared appropriately with Derbyshire County Council and/or other health providers
• Co-ordinating the booking of health assessments as required and recording accurate and timely outcomes of appointments

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts, with a workforce of around 5,000 staff.

We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

For further details / informal visits contact: Name: Erin Fielding Job title: Care Unit Administrator Email address: [e-mail] Telephone number: 01246 512507